June 2023 by N AA
As an ex colleague here, i would not rely on what they tell you as truthful information. terrible management and act as if mental health is just a sob story! terrible
April 2023 by Ken
Pharmacy has been A1 ever since the arrival of the new manager, Desmond. Cannot recommend this pharmacy enough!
April 2023 by blabla wee
Lovely pharmacy, friendly staffs, repeat prescriptions can be easily reorder online and KIOSK machines works 24/7 as I work full time so that was handy - Just had to ring them before hand to get my prescription to be ready in KIOSK.
April 2023 by Rachel Pardy
I have found this chemist to be best I have had before I was with lyods in world which were terrible!! Day lewis have even rang me to tell me when my medication to collect they are very efficient rachel pardy
April 2023 by Kenneth Goh
Pharmacy has been A1 ever since the arrival of the new manager, Desmond. Cannot recommend this pharmacy enough!
April 2023 by Lo Joo Yoong
Desmond the pharmacist is extremely kind and professional. Thank you for your service.
March 2023 by Hilary Coombes
Doing their best, but it's chaos. No calls answered, no text service that's reliable. I've been misdispensed - over Christmas - which was really awful. Some medication was placed back on the NHS spine, as they didn't have it - when I went elsewhere, a few days later, they'd picked it up again, AND they were shut. Random closures at odd times. In fairness, I have also had helpful pharmacist from time to time - I just don't understand why it's SO bad. I live a short 7 minute walk away, but won't willingly go down without calling any more - not that they answer! Aware they're a practice pharmacy but it's not good. I would rather blame the government than the pharmacy, so I feel quite mean - but can't give more than 2 stars, sadly.
February 2023 by Francesca Day
What an awful pharmacy. Over the past 12 months, they have repeatedly messed up my elderly mothers prescription leaving her without critical medication. I have stood there whilst they input her prescription only to be told by them a week later they don't have it. I understand the pressures they are under but to deny ever having it is unforgiveable. 4 times this has happened now. I have asked the Doctors surgery to investigate as it must happen to others. And what about those who don't have transport to run around chasing their missing medication. Tonight I was told they couldn't dispnese my mother's prescription howver the person in front of me was told a different story and given hers. Is it because my mother is elderly Nd of less priority now according to them. Cant phone up as they dont answer phone. Cant email so how do I complain! Dont waste your time using them, I went to Boots and was given meds within 10 mins.
February 2023 by Craig Pittaman
The most useless pharamacy i have ever used .they messing with peoples health ,lives mental health etc .my prescrip never ready after been put in to them for at least 7 days .they never let u know when it is ready either like the txt message service .forever attempting to contact then on the phone for days at a time for repeat prescrips or straight from doctor .never ever answer the phone .i.have been phoneing constant for 2 days solid so far and never answer .how is this helping anyone it is a disgrace of a pharmacy .should be ashamed of themselves
January 2023 by James Fouracre
Now closed on the weekends which doesn't work for those that work 9-5 mon- Fri. Also no text messages anymore to notify you your prescription is ready. Progressively gone down hill. Looking forward to switching to a better pharmacy next year.
January 2023 by D J
Shocking.Prescription ordered on the 2nd January 23. The surgery delivered it electronically on the 3rd. On the 12th it still had not been filled. The explanation was the surgery are not telling you the truth it didn?t come down till the 6th. And they accepted that six days was unacceptable to fill the order but the assistant explained as they still had prescriptions from December 2022 waiting to be filled a week could have been worse.The pharmacy has also shortened its opening hours. So you have to wonder is this company failing in general.
January 2023 by Lorraine Johnson
Appalling service, they never answer the phone and the repeat prescription service is usually incomplete so then you try calling to get the rest and the phone just rings. Very frustrating.
September 2022 by Catherine Benson
Friendly staff always willing help. Stock is always full and displayed well
September 2022 by Rosie Capone
Lovely pharmacy and the staff are nice and welcoming.
June 2022 by Amy takle
They are very slow and sometimes seven days after the doctor has sent through a prescription they still haven?t got it ready and they act as if they?re doing you a favour. Always losing prescriptions and they?ve never got the medication in stock so you only get part of your prescription and have to waste time going back. Very poor, go somewhere else.
