June 2025 by Kevin Cason
Boots is a gr8 customer service that I know thank you for your hard work
June 2025 by Adrian Brown
Found the dental brushes and spectacle cleaner for which I was looking and didn't have to queue up for long to pay.
March 2025 by James France
Pharmacy staff have a bad habit of hiding away from customers who come to collect their prescriptions. Serving customers when you are ready is not good customer service.
November 2024 by Joanne Prowse
A lovely lady working at the Estée Lauder counter today (8/11/2024) @ approx 11.30am... I arrived with my lovely client who I support (she'd had had a morning with a few tears & didn't bring her make up to fix this) it was a long shot but went into boots in Weston & wonderful lady at the counter didn't for a moment think about it & was only too happy to help when I asked if she could help tidy up her make up for her. So soooo kind. Patient, gentle & understanding. And would like a special thanks & recognition to go out to her... if the powers that be can make that happen. Kindness is such a powerful & wonderful thing. Please go to see this lady... I didn't get her name. But just lovely: Thank you ?
July 2024 by James P Moody
The box for my wrist support does not say left hand only only on the wrist support. Why?
April 2024 by Yuliia Berdnyk
A large selection of products
April 2024 by Comrade Nuisance
It was bad enough before with no staff at the medicine counter. Now the medicine counter is completely closed, everyone has to queue up at the pharmacy counter, where some people are waiting a long time for prescriptions, others need detailed medical advice taking up to 15 minutes. I'm in pain and need an OTC med and supposed to be able to stand queuing until the end of time. Boots just seem to get worse and worse for the customer. Such a shame that their monopoly has shut down most independent chemists and now Boots as a company shows contempt for customers who are ill, elderly or infirm or otherwise have difficulty standing.
February 2024 by Elizabeth Adkins
Been trying to get hold of them urgently for 2 hours now. Can?t drive there because immunodepresent. SHOCKING
February 2024 by Cheyenne Barnett
Sabrina is one of the first members of staff you see as you enter boots, and she is always so friendly and helpful, and has extremely good customer service skills. I have been lucky to have been given a couple of Benefit cosmetic makeovers recently, and she is credit to the store. She has convinced me to try out a whole new brand of make up and has helped me understand what looks I feel comfortable in and which also suit me and make me feel more confident. Sabrina is the best worker I have seen ever and made me feel so welcome and has very good conversation skill and has helped me become more confident in make up as a whole. The picture below has to be one of my favourite and made me feel so happy and like I can feel myself (excuse my tongue). I loved the new brow products and all of the skin care products as well.
February 2024 by Emma Stallard
Very helpful staff
February 2024 by SHALEESVIDSNCLIPS
Great store and great people. I use quite a bit especially for my prescriptions and they are really efficient
January 2024 by Nigel Glastonbury
Good range of products, bit of a queue at the tills but ok.
December 2023 by Caroline Streeter
Pharmacy department is awful nobody knows what they?re doing and they could not get my prescription right! Never anyone on the Clinique counter!
December 2023 by TC
Boots what can you sayA bit dark could do with a bit more lighting
October 2023 by Clare Clemens
Pharmacist was rude and surly, and really quite hostile. Needs a course in customer service
