January 2024 by Christopher Edmondson
Family of 4 for dinner. Children had a 3-course meal from the kids menu. Food was lovely, service was attentive. Pleasant visit thank you. As we were staying in the adjacent Premier Inn we were also here for breakfast which was equally as nice. Overall I?m happy with their service.
December 2023 by Carolyne Knight
? 4 adults eating breakfast on 2 x days.... help yourself and plenty of choice and as much as you could eat.. check your tea coffee mugs, l picked up 2 each one dirty/stained...2 x evening meals for 4 people.. good food, excellent staff good service...l would have given 5 stars but for the dirty/stained cups.. ?
December 2023 by Richard Simmonds
Shockingly bad. Genuinely haven't had a worse meal in years. 5 out 7 of us left most of their food. Service was terrible, could clearly see we weren't happy with our food but didn't ask and just charged us full price even though they were taking back pretty much full plates. Steak was burn to a crisp and rubbery. Wasn't even the cut of meat I asked. The roast potatoes looked like they had been reheated in a frier. Turkey was processed. Never ever going to eat there again.
December 2023 by Joanne Pogson
Had to wait for a table although many empty tables the whole time we were there. Food good and lovely service, our waitress (Emily D) was very friendly and helpful. Thank
December 2023 by Nicola King
I never write a review but this was terrible , food took 40 mins to come out, steak ? fillet medium rare so overcooked and tuff to touch , wilted salad from being left under hot lamp and cold chips , burnt other meals that were also cold ?! , didn?t come to see if meals were ok after received , I had a 50% off voucher and as we were in a rush as had a show booked in Bristol I decided not to bother even telling them how bad it was until when I went to use the voucher I was informed rudely that I should have told them I had one at the start of my booking and it wasn?t eligible for the steak , at this point I did tell the lady I was unhappy with the meals but just ate them and was putting up with how rubbish they were as I had a voucher , she was abrupt and rude and no apology, she spoke to her manager who advised her to take £10 off , the place is filthy. The toilets are disgusting, awful food & customer service.
November 2023 by Roger Davies
Had"Meal Deal"at The Pavillion. Excellent breakfast,plenty of choice,hot breakfast was more than enough for me. Good vegetarian choice.Dinners need more choice for vegetarians but the two dinners I had were great.For desserts I was spoilt for choice,a very good selection.Staff were attentive,quick,came back to check if all was good.The Pavillion is a very nice place to have a meal,breakfast,quiet drink.Vegetarian options: Please more vegetarian dinner choicesWheelchair accessibility: Excellent
November 2023 by Mark G
On a Saturday night 7pm they were completely out of rib eye steak and several other dishes! Not great for a steakhouse...Average quality of meals, wouldn't recommend it as a real steakhouse.Service was good and atmosphere was good but quite crowded.
November 2023 by Syms Col
Evening food is ok but beware of the breakfast. You can complain but it makes no difference. This was the worst breakfast I have ever had when staying at a Premier Inn site. The food was not hot, it was dry and tasteless. I?m only giving 1 star because the evening meal was really good. I never eat the breakfast and not did the other 3 people with me.
November 2023 by Jayy
Food was all really good and brought over by the helpful waitressStaff were all really friendly and helpful and from our seat near the kitchen we could hear they where all having a good time and when we raised a query with our food our waitress quickly conferred with the kitchen and had this resolved for us sharply enabling us to continue enjoying our meal out after a day visiting family!Vegetarian options: Good varietyDietary restrictions: Asked when seatingParking: so muchKid-friendliness: staff kid friendly, music appropriate, no swearing from any staff so good location for kids!
November 2023 by Liz Cook
Had a great meal. Lovely service from our waitress. Really nice evening with my
November 2023 by Daniel Cable (Wyldeone)
Such a disappointment. Staff are great but are let down by the over priced poor product they are dealing with. I had 'triple cooked chips' but would argue they'd been cooked once.Others had some kind of side salad but looked like badly wilted rocket left under the hot plate too long.
November 2023 by Emily Douglas
A nicely tucked away resteraunt. Smiley waitresses always a pleasant treat to see. Had a birthday meal here the other day and everything was delicious. Our servers were Molly & Lola and both were very attentive. I had the chicken & ribs and my partner had the pie, both delicious. Couldn't resist having puddings either. So if you haven't tried it already then give it a go ??Dietary restrictions: Catered for a dairy allergyParking: No stress on being on limited time or charges. Nice and comfortable
November 2023 by Steve Groves
Used the premier Inn as a one night stop over and with this place conveniently located next door decided to give it a go. It's your usual chain type place with food rolled out one after the other. Food was edible, hot and fairly tasty. Onion ring portion overpriced. Chicken burger was ok. Tasty but the bacon was cremated but the burnt very brittle taste strangely added to the flavour. All food hot and the service was faultless and accommodating. Had much better and had much worse but on the whole, filled a hole and served the purpose.
October 2023 by Rob Smith
Rude staff! Dirty cutlery. 0% hygiene!! Breakfast was something to remember.. toast is the safest option ? the coffee machine was broke so ended up having to ask for coffee to be told to use the coffee machine behind the bar counter ? couldn't make this place up. Hotel was lovely tho.. great staff and comfy rooms. Beefeater gets a massive 0.00 ?
October 2023 by Lisa Emery
I'm only giving one star as I can't give none. Went out for our sons birthday so it should have been a nice evening. Ordered two T-bone steaks and I have to say that it was the worst steak I've ever had. Wasn't cooked as asked, was clearly not fresh and had previously been frozen and tasted like it was cooked on a griddle that hadn't been cleaned for years. Our son (who will normally shovel food down in seconds) ordered a burger, he didn't want it as he said it smelled really bad. Must have been cooked on the same dirty griddle. Definitely won't be going back again.
