July 2023 by Google user
Extremely helpful when my van broke down on a Friday late afternoon on the motorway. They were more than happy for recovery to tow me to their premises. Very good customer service.
November 2022 by Steve Tuite
Nice people called to say needed expensive repair but that is what stuff costs these days. Nice job and they cleaned the steering wheel!
September 2022 by Roxanne Isolano
I booked in for wheel nut locks removal . I?d bought a pack of wheel nut locks which fit. All the garage needed to do was to swap them. I was quoted £25 plus vat, and when I got the call 2 hours later they charged me £114 - claiming the wheel nut locks were hard to get off (a lie) which they were going to say no matter what and charge me £50 for it - and they even charged me breakdown fee of £45 because they had offered to collect and drop off my car.If I had known this would be charged to being a breakdown fee I would have brought it in myself.Complete hiding of charges and exacerbating costs for money here. Total cost with vat was £114 for such a simple job.Furthermore I was unhappy to find the mechanics had greased up my car seats and parking brake and steering wheel were completely covered in grease. I Can?t get the grease off my light coloured passenger seat.When I was hit hard by this garage it stung and I felt in pain at the ruthlessness of the bloke who said ?I?ve got staff to pay? when I told him I won?t be able to afford basic items if they charge me £114 when the quote was £25.I?ll never use this rip off garage again.Just giving an honest review ? think before you dive in here! Also they put grease, stained all over my passenger headrest and other parts of the car. I can?t get it out. Not impressedServices: Tires
September 2022 by Maureen Hack
My husband had a problem with the AC in our car during this recent heatwave. We took the car to Wells automotive and asked for their help? They were just great. They loanedus a car for the day and our AC was fixed and we picked our car up the next day. Brilliant service!Service: Air conditioning
August 2022 by Jacques Verwey
These guys are Great! They've helped me with both my car and my bike. Their prices are fair and they always communicate well. Thank you John and the team. You guys are the best!Services: General repairs & maintenance
June 2022 by Amber
Fantastic garage, helped me out a great deal when I was let down elsewhere.Honest, fairly priced and treat customers with courtesy and respect.Highly recommended.Service: General repairs & maintenance
April 2022 by Madeline Kavanagh
Absolutely wonderful service at this garage. Very friendly team, great communication, they could not do enough for me. Very good price. So welcoming at reception. I would definitely recommend and I will continue to use this garage.Service: Steering & suspension replacement
January 2022 by Andrew Day
Trading Standarsa here I comeDo not take your bike to this shop, they are incompetent, I put my partners 2017 honda 125 in for service and MOT, called late afternoon to be told MOT was done and bike was serviced except for the oul change.When I asked about the oil change I was told it was a special oil that was being delivered by courier. I went to the shop and questioned them about this special oil...received the biggest load of bull I have ever heard.They called back the next day and said they would not be doing the service.MOT should have been a failure the chain and sprocket are worn beyond the level required.Trading Standards here I come.Service: General repairs & maintenance
January 2022 by damien adams
Went there for a rear tyre and fork seals replaced. It my first time going there as it on the way to work and thought I try it out as normally go to Bristol. Had to pay a deposit for the work. I never had to pay one before ever but needed the tyre replacing as getting bold had to chance them to find my bike was done then had to explain that I paid a deposit as nobody there know anything about it The bill was overly expensive for the work they broke my front mud guard now there a hole in it where there was a crackServices: General repairs & maintenance
January 2022 by Marc Price
Superb service, very capable and reasonably priced. Great customer service and don't try to bluff unlike most garages in the local area. I'll be using them again!
January 2021 by Maria Bandola
I was really happy to know that there was a garage near my house, as because of my job I need a weekly service to my motorcycle.However I was extremely disappointed with the overall experience. As a first time costumer, I specifically asked for JUST an oil change, booked it for a Monday 11am. When I left the motorcycle there the person told me that would be ready mid afternoon, after not hearing from them on that day, on Tuesday 9am called and was informed that the filter received was the wrong one and that meant the motorcycle would only be ready on Wednesday.I queried why were they were waiting for a filter as this was JUST for an oil change. He then told me that the service they provide included oil and filter change.Which makes sense up to certain point, as there?s no need to change every time (specially my bike that I change the oil weekly because of my work).On Wednesday at 4pm when I went to collect the bike was presented with a £78 bill.How absurd is this? £78 for an oil change?!?! Not even in London was charged that much in over 3 years that I?ve been driving motorcycles. (Only if you go directly to the brand)After complaining to the owner, I was told firstly that they?re really busy and that means the service was delayed and then that he was under the impression that the bike was in for an intermediate service when I specifically asked for JUST an oil change and the person I spoke to specifically wrote that down on the schedule.No compensation was offered and the apology was one of the worsts I ever heard.All this inconvenience made me lose 2 days at work and £78, in these uncertain times this is extremely upsetting.I really feel that I was ripped off and certainly will never go back.Service: Oil change
