October 2023 by roy powell
Cannot recommend highly enough! My wife needed some urgent medicines and had been let down by another local pharmacy. Absolutely brilliant service! Many thanks to all.
March 2023 by Google user
Pretty much ALWAYS make mistakes but I feel for them because the system is not fluid. It's TERRIBLE.\\nHeartbreaking seeing their stress levels every week. The NHS system (paperwork) is so prehistoric, they need to refer to online NI numbers/Patient number references for EVERYTHING, simply through an app or online.\\n\\nToo much needless paperwork and faffing about cross reference checking everything twice, they need a smoother, quicker procedure for these prescriptions.\\n\\nAlso, I believe a 'waiting area' should be implemented so as to ease patient stress and Pharmacists should be able to diagnose and prescribe for minor medical issues so as to ease Doctor workloads.\\n\\nSelf referring too could help. For 21 years and over. A simple chip implant, a medical tag implant to scan ourselves and every month automatically have our meds done like that online, or through a simple app.\\n\\nStaff issues - raise their wages. Create an incentive.
February 2023 by Michael Main
After a difficult period of change, loss of staff and poor service, this pharmacy has turned it around! An effective refurb, new staff who are helpful and know their job, and this morning a prescription filled in 10 minutes flat. Well done.
February 2023 by SHAKRAZ 08
Pretty much ALWAYS make mistakes but I feel for them because the system is not fluid. It's TERRIBLE.Heartbreaking seeing their stress levels every week. The NHS system (paperwork) is so prehistoric, they need to refer to online NI numbers/Patient number references for EVERYTHING, simply through an app or online.Too much needless paperwork and faffing about cross reference checking everything twice, they need a smoother, quicker procedure for these prescriptions.Also, I believe a 'waiting area' should be implemented so as to ease patient stress and Pharmacists should be able to diagnose and prescribe for minor medical issues so as to ease Doctor workloads.Self referring too could help. For 21 years and over. A simple chip implant, a medical tag implant to scan ourselves and every month automatically have our meds done like that online, or through a simple app.Staff issues - raise their wages. Create an incentive.
January 2023 by Linda Bainbridge
Customer service staff very helpful in locating a pharmacy open on a holiday at Christmas whilst I was staying in Wells.
November 2022 by Abigail Smith
Turned up for my flu jab this afternoon after leaving work early to be told that the pharmacist phoned in sick so I couldn?t have my jab. I wasn?t the only person affected by this, one person even driving from Portsmouth to have the jab only to be turned away. It?s no one else?s fault who works in the pharmacy, but a text would have been great. They take your details upon booking so surely a phone call, email, or text wouldn?t go amiss? Thank god I get paid a salary and not contracted hours otherwise I would have lost money as well as time. The pharmacist I spoke to was lovely, it?s just a shame this experience has caused me to rate it so lowly.
April 2022 by Ben Phillips
This is my favourite local pharmacy. Always friendly and helpful
November 2021 by Roman Bednarz
Very helpful friendly staff
October 2021 by Linda Jones
Let's me know when my repeat prescription is ready. Excellent service and helpful.
August 2021 by Frances McLean
The staff are supportive and courteous. During these troubled times, they continue to be calm and helpful.Many thanks to you al.
November 2020 by elizabeth robinson
I can't fault the staff normally working in the pharmacy. They do all they can to help and as quick as possible. They have always been helpful with advice when needed. Only on one occasion has a female member need very unhelpful - but was not a part of the usual staff there.