March 2024 by R Sykes
helpful & friendly
October 2023 by Boss Lady
They made bottom dentures for me and I can't chew because the teeth are not grinding. I'm not using them when eating I but them on when I want to go out. The bottom denature is very loose it falls out when talking. I had a broken teeth and the age was sharp and when I phone it too more then 2 months for the sharp edge to be fixed.. The whole thing about mm dentures is stressing me. Always have head aches and behind my ears gets swollen. When brushing teeth I always see blood or some I bleed through nose
October 2023 by Monica Bradley
Very impressed and grateful for the kind and prompt attention I received when I had a tooth infection recently. The dentist saw me within a couple of hours of a phone call to the practice, showed the problem on the X-ray, prescribed antibiotics and detailed the treatment needed.The receptionist was very helpful and efficient.
October 2023 by Edward Price
BE WARNED!! Over priced for private treatment compared to other dental practice's in the area. Run down waiting area and reception. I can't see any reason for their prices being so much higher than other local dentists in the local area? Maybe they could explain?
October 2023 by Jo Rogers
Fabulous! Staff very friendly and helpful when I needed urgent treatment, my dentist Chalini is so professional and friendly she phoned me the next day to check how I was.
October 2023 by Alan Reyes
Best dentist so far been in bupa for long time no problem best to book an appointment in person
August 2023 by simba sphynx
Discharged me after I missed and appointment due to being in hospital for a diabetic coma. Left me with drilled teeth and now severve complications and unable to find another dentist so using emergency dentists. Often heard receptionist staff mocking patients.
June 2023 by Accounts Alpha
Shocking treatment - my two children cannot get a checkup now due to inadequate lack of NHS staff and funding, but miraculously only if I pay £50 each. Awful communication and care - dont bother going here
June 2023 by carlos balufo avila
Really poor care provider, they don't inform you when your dentist leave or when they take you off the practice, leaving you without dental care. Really poor health care provider. Next private emergency appointment in 2 months. Leaving end customer at risk.
May 2023 by kelly churchill
Shame there?s not a no stars option. My children and I had been NHS patients for years with this dental practice. Then Bupa Dental Care Wells started cancel our routine check up appointments the day before we were due to be seen. We were then asked to call back each time. Then the next appointment would be cancelled at short notice. This continued for over a year post pandemic.A way to rid NHS adult patients possibly?I would not recommend this dental practice for NHS or private dental care.
May 2023 by Ellie Ridene
Such kind prompt professional service every time . Really lovely helpful reception staff and excellent dentists.We are so lucky to live just up the road so very convenient.Totally 5 star all around
May 2023 by James
Since been taken over by BUPA the service has gone down hill. No attempt with children to make them at ease and difficult to even get the phone answered when making appointments.
April 2023 by Andy Pugh
Feel really let down by this dental practice ever since I joined them. Always cancelling appointments, and when I tried today to arrange a check up, as I have noticed a problem that is concerning me, I get told that I do not have a dentist anymore and cannot and will not be seen......Ohh unless I pay and go private!! I had to give one star to be able get this posted but quite frankly I would give them no stars based on the service I have received.
April 2023 by Phil Cook
Very friendly and knowledgeable team who I am happy to return to.
December 2022 by Kevin Curran
Unable to get any appointment have tried for over two years and get told call back in 4 months. Had work to have a crown done and have had no check up since it was done which isn't exactly caring for the patient. Will keep trying but eventually I know and as other here confirm eventually I will be removed from the list (not through lack of trying). Shame this practice seems to have really down hill (for NHS patients at least)