March 2024 by corinne lane
A double appointment for my disabled mother and myself. Everyone was extremely courteous, polite and helpful.
March 2024 by Gadget ?GadgetFlu? Splurge
Friendly and very helpful staff...The young lad didn't mind me spending a lot of time choosing a pair of glasses...Was good to have a laugh every now n then...10 out of 10 customer service ...
March 2024 by Quelli Coles
Excellent attentive service. First class made me feel very confident about my care
February 2024 by Warren Hamilton
This is for the girls who looked after me on the dayThe extra £25 i payed for a more thorough treatment apparently only costs £10 @ SpecsaversMy biggest disappointment was that paying £150 for glasses did not give me any points on my Boots advantage card which was the reason for choosing Boots in the first place, sadly i will not be using Boots again in the future
February 2024 by Susan FitzGibbon
Excellent sight test and then amazing help with glasses. Everyone has so friendly and helpful!
February 2024 by Rob Wood
Everyone involved in my eye tests and helping me choose replacement glasses were professional and caring. Carys in particular was exceptional with her role helping me choose suitable glasses. She was clear and concise in explaining all options to me and was very intelligent in the way she handled all the steps of the process. I was only in Boots in Wells because of how Carys had helped me with a broken pair of Boots glasses I had purchased previously again with great care and expertise. There is obviously a wide choice in the optician to use so I would have taken my business elsewhere if she had not exceeded my expectations on my first visit. Thank you so much.
February 2024 by Alan Higgs
All the staff and I mean all the staff are the most helpful friendly and knowledgeable team I have come across in a long long time.
February 2024 by Jonathan Harrison
Always, helpful, professional, kind and patient.
February 2024 by Philip Harcourt
Efficient, thorough, prompt and courteous. Also thorough and lucid!
February 2024 by Aaron Clarke
They checked my sight, and let me know why my vision was changing from my previous years. Then helped pick some new frames for updated prescription and confirmed my existing prescription sun glasses were still fine to use for driving.
January 2024 by Susan Waters
I felt listened to and given excellent customer service by Shana and Pete.
January 2024 by Mark Bradley
Really efficient and knowledgeable
January 2024 by sally lewis
Good professional service
January 2024 by Simon Douglass
Excellent service as ever- prompt, efficient and very professional. I felt listened to, not hurried and valued as a patient/ customer.
January 2024 by Molly and Paul Higgs
Excellent eye test. But after 5 reminders to get there early waited some considerable time before attention
