February 2024 by Julie James
Do not buy from this dealerSold us a car excessively corroded underneath. This came to light just four and a half months after buying the car. When challenged tried to deny any knowledge of it even though it was MOT on his premises. Refused to take the car back. We had an independent ACE inspection which confirmed the corrosion was present when we were sold the car. After putting us through hell and unnecessary stress for over 2 months standing up for our rights, eventually he took the car back. Please be very aware of this garage, I wouldn?t want anyone else going through what I went through.
February 2024 by Mischa Clark
Bought an Astra in 2021 and it?s been endless amounts of problems.After waiting nearly a month to actually have the car after it needed to be re MOT?d, two days later, all engine mounts had fallen to pieces. The guys in the garage repaired for free and were very helpful.Since then the brakes have disintegrated, all suspension had snapped, fuel tank leaked and a wrong battery put in leaving the car to blow up.For a car with 30,000 miles when bought, it shouldn?t have had this many issues.
February 2024 by Graham A J
Great service and brilliant staff
December 2023 by Bruca Marshall
Great experience, they do what they promise
November 2023 by Dan Sohan
Recently bought a car here. We were a little concerned with the full payment prior to collection policy (paid in 2 halfs), but when we collected the car, they had completed all the little extras we had noted. Staff was friendly, and seemed honest and a few weeks later the car is still driving great ? many thanks.
June 2023 by Pete Meredith
Do not buy from this dealer!I want to start this review by saying I have been a customer at Bulford garage for 10 years and my parents have been customers for over 30 years! Loyal customers!We bought a kia from them with no problems, then bought a beetle, brilliant car and then a Ford C max which was the best car I've ever had! We would always go back to them for MOTS and servicing too but will never go back again.We were involved in a car crash in October leaving us without a car and needed a car immediately. We needed a car that would do lots of miles and stated that to Bulford when choosing a vehicle and we were recommended a Peugeot 2008. First problem, we did not get into writing that we needed a car that could do plenty of miles. I was in the process of purchasing a brand new 5008 so thought that was a good option.The car then had no end of problems and we took it back to the dealer in particular reference to how much oil it was guzzling. It could only do 500 miles without it needing a fill up of oil. The dealers engineer said this was typical of the car...not great considering what we requested the car to be able to. This car would be costing us £100's every other month! On top of that if you changed the weight in the car it would creak and sound like it was about to fall apart.We had a 6 month warranty on it so asked to get a refund. As loyal customers we were expected to be believed but we were told this was our fault due to the number of miles we do in the car. If we had been issued a refund, we would have purchased another (smaller) car with the garage as our other car had come in at that point and my wife went onto maternity. We are now having to independently sell this vehicle after a stressful few back and forths with the dealer.Sadly, I don't think they will miss our custom but it is sad that we will not be able to go back!
June 2023 by Colin Brennan
Very professional garage guys know what they are doing and don't charge silly prices.
April 2023 by Lloyd Codling
Fantastic service for my step son when buying a car urgently
February 2023 by Steve Dickson
Planned all week to head along to this garage to look at a car we wanted to purchase. Everything seemed fine at first, we test drove the car and decided to go ahead. The sales guy told us that they would require a £500 deposit and we were happy to pay this as we were exited about the car. We discussed picking the car up in 10 days as it need MOT etc. After the sales guy took our deposit he then nervously told us that they would require full payment with 3 days? We questioned this and asked why would we pay before we receive the car thinking the £500 was enough.. he went on to explain they needed to buy in more cars.. when I told him this wasn't my problem and I wasn't happy, he decided to speak to his boss who came back and said we could pay 50% in 3 days and the rest on collection... this made us extremely uncomfortable and we requested a refund before walking out. Very frustrated they took our deposit before knowingly! Would not recommend this place. Be careful and never pay before you receive your product!
September 2022 by stephen Beer
I have been using this garage for service and MOT for about 6 years now. I have always found them honest and reliable. They have always done a professional job and explained the work required and done at a good price.
June 2022 by jake harris
Do not and I repeat do not use this garbage garage. I bought a car from these guys a while back, to start with they were very dis interested in letting me test drive the car.Long story short ended up buying the car and I can see why they didn?t want me to drive it, on the first day of purchase the heating element broke on the car. They attempted to fix this problem 3 times to no avail and after the third time I asked them for my money back, they ended up accusing me of damaging the car as I had not bought it back immediately once it broke again. This was only due to my reluctance after needing my car for work and them being absolutely useless in fixing the problem twice, taking my car for weeks on end to fix the issue after quoting a couple of days. Oh, did I mention scratching and breaking the interior of my car when fixing it?On top of this, James I believe, one of the rudest salesmen if you can call him that, directing me to solicitors after asking for my money back. Overall don?t waste your money and if I could give a minus score I would.
June 2022 by Chris Keys
A local Somerset Car dealer with a good selection of different types of cars, which is what I discovered during my short time there. I was interested in purchasing a vehicle, following the death of my late father who sadly passed away April 2022, and up until then I had the privileges of driving his car. I am grateful my father left me enough money to purchase my own personal car which was his wishes. As with all monies in this manner, there is a delay in getting closure. I had in mind to approach some local garages with a view to putting a nominal deposit down, and paying the full balance once the monies were available to me. Sadly, Bulford garage were unable to grant this kind of deal. I found the member of staff friendly and not at all pressure sale or anything like that. It is a pity I was unable to secure my next personal car on this occasion. They did advise me I could apply for finance, but that never worked out either.
June 2022 by Vince S
Always have my car MOT'd and fixed here when needed. Friendly helpful service and good value too.
June 2022 by Ghena G
Did buy a car from them, probably wasnt the best decision i made.I can write a lot of things here,but dont gonna do.Just think twice before buying from them car.The lie is in its place.
April 2022 by L Wandering
We broke down on the way to Cornwall from Yorkshire and were referred to Bulford by a garage that couldn't take us in at that time. The guys made every effort to see to our car as quick as they could, communication was great and it turned out to be a small problem causing a glitch in the onboard computer which they fixed and charged us only 20 pound for. Amazing service through and through, these guys were real life savers. Thanks so much for your professionalism and honesty!
