November 2023 by Olivia Morrissey
There?s an extremely rude and unhelpful northern gent working here rude to me and the next customer alike. Was collecting some much needed urgent meds that had been processed from surgery at 10am his reply we don?t waste time checking orders coming through this isn?t the first time . This chemist is appalling in keeping you up to date with when prescriptions are ready or they are awaiting a delivery I?ve now switched to picking up medication at local Morrisons atleast they aren?t rude to customers. If I was his manager he?d be on a customer care course ?.
August 2023 by tracy daly
6 visits and 6 times in 3 months each time asked to come back?That taken 12 visits 45 mins each time.. so now I walk past the door get in car to Well pharmacy in Galmington. Easy not a single problem in my last 4 visits there . Life?s so less stressful now
June 2023 by J W
Went to collect an urgent prescription. I had been waiting on more items but not received a text so we went to normal shop in town who kindly told me it was at mantle Street. On arrival gave name and abruptly given the medication and I asked if there was anything else and told no just that one! Went into my surgery to enquire where or even if the others had been issued and told yes on the 17th May. Went back to the same person who looked and said oh yes I assumed that had been collected my reply was assumption is the cause of many problems to be told to forgive her Monday brain!!If you can?t have your mind on the job especially when dealing with medications for elderly disabled and some with other issues people who rely on a service being professional, Maybe one should be in another job. The person was very abrupt and rude next time I will request my order be sent to the high street. Abominable person not suitable for the position.A smile costs nothing.
March 2023 by Samantha B
The staff are always polite and respectful and the shop stocks most things. However, each time I come here I lose at least an hour of my life stood in a queue so unfortunately I am now going to request my prescription from a competitor.
December 2022 by Hazel-Anne Jones
Wonderful service. Skilled, efficient and kind staff. Pharmacists on hand for expert advice and oversight. I love this pharmacy, next door to the medical centre which makes it even more convenient. Innovative and thoughtful through Covid lockdowns and when arthritis and knee operation severely affected mobility. You are amazing. Thank you folksThafolks.
October 2022 by The Coach
Staff are not welcoming, very blunt and can be a bit short with you. No sense of time as you wait forever to get the prescription. If you ring they say they will call back?.then don?t.
September 2022 by Kaitlin Robinson
They never have any of my medication in stock and they don?t get it done in time . They never answer the phone either
July 2022 by The flyfishing Instructor
Rang them re a private prescription was promised they would call back, 14 hours later still no call back, and this is the third time over a year this has happened. Appaling. Tried calling today phone constantly engaged or rings off. Went in and was served by Kelly, unbelievably rude, refused to help me with a private prescription for medication I have run out off, saying she was to busy, I now have withrawl symptoms which can be extremely serious even fatal, if you suddenly stop taking the medication
March 2022 by David Worrow
Slow,pathetic service, lost prescriptions, this place has them all.
March 2022 by Jane Barnes
Always so very helpful and kind
January 2022 by Rob Enticott
Called to pick up a script - excellent, friendly service.
January 2022 by peter edgecombe
Friendly and helpful staff and well manured.
January 2022 by Claudia ?ilem
Easy to access items both in store or online
January 2022 by Clare Cannell
Staff always friendly and helpful
January 2022 by Derek Cobbett
Excellent service from the staff in Wellington
