October 2023 by Morufat Abd-Salam
I dropped a parcel of 18.6kg on 20/9@ this WHSMITH fore street, paid £98.70 , the parcel is going to Szeged, Hungary, Parcel not yet delivered for almost a month, I was giving a printed receipt which I misplaced and unfortunately I don?t include tracking services because I ddnt have enough left after paying £98.70, I went back to lodge a complaint, they claimed they ddnt have idea of what could have happened , I pleaded to gv me a duplicate of my receipt ,cos that was only thing given to me as an evidence, declined my plea saying they couldn?t go back for receipt, I asked if there is anything to show that the parcel was sent from their end but nothing to show , I couldn?t believe this , just interested in collecting money, I?m highly disappointed,How can you just collect money, no pix of the parcel sent, no documentation , I?m highly disappointed
October 2023 by Chris Rae
Forever unhelpful, forever queuing. If you need the post office, drive to the nearest town, it may well be quicker.
September 2023 by Dafydd Llywelyn
Dreadful checkout experience, went to purchase a few things, with partial payment from a gift card. Was waiting over 10 minutes in the queue whilst three staff ran a drop in Royal mail clinic and two other staff were restocking drinks.The other five in the queue didn't seem too impressed either. Had to leave in the end.
February 2023 by Sarah keates
Had excellent service this morning from a post office girl
September 2022 by phil BS
Had what I required not busy.
June 2022 by Luke
Post office inside.They do some cool books like Disney quiz and Wordle.
March 2022 by Chris Ruff
This is a very good WHSmith. Plenty of space and stock and a post office. Very helpful and friendly staff, particularly early morning. 4 stars only because it would be better if you opened @ 8am, but that?s just a niggle from me.?
September 2020 by Nihad
The gave me an empty showpiece box (scratch map) which I was supposed to use as a Christmas present! As I could no longer gift it, I went in to return the box the next day and had the grumpiest man serve me back for the refund with no apology whatsoever for their staff's mistake. They need to stick clearer stickers on all the showpieces in the store. Also, why on earth does a store like whs Smith need showpieces. Just keep the real pieces out.
July 2019 by Paulina Hanas
Love it, but could have more discounts. Often available only online.
July 2019 by Keith Murray
Staff rude and not helpful. Shop elsewhere.
July 2019 by Beth Sutton-Pearse
A bit bare on the shelves in places but practical enough.
July 2019 by SJ White
Good range of stationery, books and magazines.
July 2019 by Helen Gouldson
Bit drab, slight musty smell, not the most welcoming of shops.
July 2019 by Anna Izykowska
Good place to buy books it?s sometimes a bit pricey! I love how coulrful it is! I also like how they have notebooks, games, gift cards, console-games and callanders!The staff are always quite enegetic to everyone they have never been sad or rude there really kind to every one!They also sell DVD?S if you want to watch any films! The films are cheaper than the books (werid!).I love this store becuase I love reading books my faviorite books like Harry Poter or Roblox!I recommed this store to everyone! It?s really good for any book lovers!
July 2019 by mary pepper
Not as Impressed as I used to be store was quite messy. I know the staff were changing displays after Xmas period, but organisation was not really evident. Not many customers but still had quite a wait at the till. Perhaps they are trying to get everyone to use self service.