March 2024 by Ryan
We booked a holiday today and Ethan was absolutely brilliant. He listened very carefully to our requirements and then was able to help us navigate through the various options and help us find our perfect holiday. He was also very friendly and made the whole experience very enjoyable.
March 2024 by Robert Mathison-Snell
Freya was super helpful and knowledgable. Looking forward to our holiday in Cyprus.
February 2024 by wendy drayton
Lovely experience booking our holiday with Alysha, such a lovely positive lady.
February 2024 by Soraia Fonseca
Great service from Freya! She helped me and my partner with the booking of our next holiday, went through every detail, very informative and helpful! She was truly amazing and went above and beyond, we truly recommend her :)Thank you again Freya and all the TUI team
January 2024 by Kate Nolan
Having booked Hurghada again with the fabulous Taunton team, I was struggling with the visa website. The site which came up on Google was ringing alarm bells and the price way off what we?d paid earlier in the year (2023). With this in mind, I phoned the store for some advice, knowing this really isn?t part of their remit. Kevin, was an absolute star, in fact 5 stars, he stepped up and Googled too and said to be cautious of scam sites. If it hadn?t been for his time and care I may have paid £160 for nothing instead of the correct amount of $50 US for a couple. For others who may also fall into this trap, the correct site is visa2egypt.gov.eg Once again, Kevin thank you so much, you?re a great manager ?
January 2024 by Jo Fisher
Katy has booked a girls holiday for 5 besties to celebrate 2 of our 60th birthdays! Katy has been helpful and informative . Highly recommend
December 2023 by Linda Burt
Always get great service from the team. Special thanks to Freya and Katy for the spending their time to find my next holiday. Will always use TUI
November 2023 by Sue Bates
Did not appreciate the condescending attitude and sarcastic comment from Freda as I left the Taunton store today.Very disappointing as usually receive very good service.
August 2023 by ChuHui Davies
TUI helped so well by thinking outside the box and opening my eyes to all the hidden costs of the many options. It was a pleasure to have consulted them.
June 2023 by Jodie Cox
Great service, Natasha was very helpful!Can?t wait for our trip to turkey, seemless process, will use again.
June 2023 by Matthew Dight
The manager Kevin and the travel advisor James were brilliant. I had a serious issue that needed sorting and they could not do enough to help me. I felt so sorry for James as it was his first day qualified and I was one of his first customers, I didn?t have a simple request and he was thrown right in at the deep end but he handled it brilliantly, with the support from Kevin. I cannot recommend this shop enough, and if you get a chance to work with Kevin and James to book your holiday, rest assured you?re in safe hands! Thank you guys, you are absolute stars - I?ll get the gins in!
June 2023 by David Vincent
Went into Taunton store today. Lauren went through our needs and booked our holiday. Lauren was very friendly and professional. Explaining the stages. Also booked our car parking. I would highly recommend Lauren for all your holiday needs.
May 2023 by JodieLena Cooper
a lovely experience, Natasha was full of helpful knowledge and really helped us book an amazing holiday x
May 2023 by Jayne Perkins
Booked a holiday with Lauren, very informative. Previous holiday booked with Tyler, and again good service
May 2023 by Kevin Paull
This was our first time booking a family holiday abroad and Tyler was amazing! He was very knowledgeable and helped us to choose a great holiday that was well within budget. He was very patient and tailored his service to someone that was new to the whole experience. Will definitely be using TUI again in the future after the experience we have received.
