December 2023 by Hugo Brand
Fine enough store. However, they claim to only do e-mailed receipts. Again, fine enough. Up until I received unsolicited marketing in my emails from Moss Bros, and noticed on the email receipt that I was opted into marketing.I never consent to marketing.Next time ask for consent. Mine was never given. Nor would it ever be.
December 2023 by Mark Thornton
It can be difficult to find a Trench/Overcoat in stock, off the shelf, especially in Taunton. Tried Moss Bros and they had various colours, sizes and styles. The helpful assistant helped me choose the right one and then prepped it for me to wear straight away. The coat is beautiful, heavy, warm and smart looking. The price was good for the quality, I will be shopping here again.
August 2023 by Gery Kaszás
Unprofessional. Quite funny, i was asked for guidance from an other customer must have believed i was worked there as well, the ?gentleman? salesman was listening through the conversation patently.The suits material weren?t the best compared to its price.
August 2023 by Clint McArdle
Very pleasant young man on the front door & till however disgraceful manager who can simply described as rude and should not be working in direct contact with customers! Truly a shame for such a brand. Won?t be back.
July 2023 by Alistair Davies
Good service, had a query over pricing, manager came and resolved immediately with good grace and a friendly approach.
July 2023 by Drops Vlad
Good quality, shop is always neat and tidy, staff seem very knowledgeable and helpful and prices are reasonable judging the quality of the products. Would recommend ??
January 2023 by Tina lambert
Really helpful & knowledgeable staff. Going back to get fitted for a suit this week. Nothing is too much trouble
December 2022 by Oliver Jones
I dropped in on Saturday to pick up a suit and I just wanted to say , what a pleasure it was dealing with Geoff the older gentleman , he was so helpful and talked me through the fitting and options available to me. Absolute exemplary service from Geoff, what a nice man! Will be back and also recommending friends.
October 2022 by JAQ Photographic
Dropped by this morning for a double cuffed dress shirt and the service from the elder gentlemen was absolutely exemplary, couldn't do enough for me and a pleasure to speak with. Once again Moss Bros comes up trumps for all my suit and formal needs.
October 2022 by Vivian Bradner
Went into Taunton moss bros to buy a pair of chinos what a lovely gentleman who served me ask me to come out of the changing room to have a look at my fit talked me through it it was a pleasure to do business with this older gentleman will be back very soon thank you
August 2022 by Peter Bamford
Top place for a suit hire. 1st class service.
July 2022 by mark cooper
Good selection and hiring suits is no fuss
June 2022 by James Whittaker
Was served by Jeff this afternoon and what a delightful gentleman. Said he was new, only been there for two weeks, but very approachable and happy to help. Dead impressed.
May 2022 by Charlie Fayers
Went into the Taunton store to get measured and buy a suit. The staff seemed a bit taken aback by this and I had to give my details 3 times before they finally managed to submit the order. A few days later and the suit arrives - it doesn't fit. I contact Moss to exchange it for a different size and am told the only way to do this is back in the store. Well the nearest store is over an hours drive from where I live, so I now have a 2-hour drive to fix the mistake their staff made when measuring me.I would not reommend shopping at Moss, and certainly don't bother actually going in to their shops - just guess your size and order online, it will be quicker, cheaper and more accurate!
May 2022 by fRIENDsMITH
Was served by Jeff this afternoon and what a delightful gentleman. Said he was new, only been there for two weeks, but very approachable and happy to help. Dead impressed.
