July 2024 by Irinel Matei
the best to this person from Ukraina Zihanna if I remember her name correctly! very polite, helpful, the best suggestions, a real professional, a smiler, God protect her! (family from Romania)
May 2024 by Karen Durman
Polite and very helpful
February 2024 by David Jones
Clueless staff. What is the point of having a physical branch when they either are not allowed to do, or simply don't understand, anything. Will be closing my account.
December 2023 by Peewee Thomas
Friendly staff very polite and helpful.
September 2023 by Chantal Davey
So surprised by the incredibly helpful staff, especially the manager. I do not bank with the Halifax but they helped the person that I was with and I was very impressed.
September 2023 by Kelly Cox
Not the best. If you want an online account maybe ok. Don't go into bank unless you want to be patronised/not assisted despite only returning because were asked to by the branch managed Ben. Genuinely go across the street. Polite friendly and they helped. Unlike here
June 2023 by james norris
I like it
May 2023 by Rachel Duggan
I can't thank the staff enough at the branch over the last year. They have helped with so many queries and have taken so much time out to help in my time of need. I say we need to save our branches on the high street as much as possible as you don't get customer service like anywhere else
April 2023 by Ian Giles
Appalling customer service. We?ve banked with Halifax for 20 years, but after the last two visits we?re switching to Santander
February 2023 by Boudica Lawrence
Very helpful and friendly, couldn't help me enough. Dan the branch manager was especially helpful.
April 2022 by Chris Ruff
Very decent Halifax bank, new cash deposit machine very good, old one hated big deposits, the staff are very friendly and very helpful, but it appears they will almost do anything to take you away from the counter, the fact there is only ever one till open is testament to this. 5 stars would be given if I didn't get a funny remark and look when depositing large sums. Despite my salary going in each month. You will not get rid of cash in this country whilst the Royal Mint is open. Stop trying! High Street banks are vital, particularly for the elderly. Very nice group of ladies here in general though.
February 2022 by Wendy Welch
I?ve been into Taunton branch twice to change name on my accounts and cards, even saw branch manager on second occasion, still haven?t got a new card with the right name on it 4 months later.Tried ringing the branch, no answer after 10Minutes. Appalling service and I?ve banked with the Halifax all my life.Please can someone sort this out for me. I work full time and cannot just pop into branch. This should have been sorted on my first visit.I have an account with NatWest also. They managed it!Very frustrated Wendy Welch
February 2022 by Councillor Coucher
I gave IHT421 form in to the Taunton branch around 4 weeks ago. Nothing happened, so I went in again and asked why the IHT had not been paid? They knew nothing about the form. So I had to start again. This time the form was emailed to bereavement dept over 2 weeks ago and the IHT still hasn?t been paid.
July 2021 by Ryan Kerslake
Useless.
July 2021 by Nicky Cooksley
Easy to gain access and then there was a member of staff ready to help. Fast and efficient service
