May 2025 by Chris Ddavies
Omg Jex was amazing help us for over 2 hours to do a claim. He is such a nice guy and the team. They are always there to help and nothing is to much to them. Jez is the stair for me thanks
April 2025 by Jack Cripps
Sold me a product that I can't use and they can't help me in store thief's and cowboys
April 2025 by Samudaya Waduge
We went to the store today and received very supportive and friendly service from Josh, it?s truly worth noting.
March 2025 by Emily Griffin xo
was served by a lovely guy called morgan, morgan helped me understand everything i needed to know and what i needed to do, he was very patient with me when i was not sure on what i was doing. this member of staff was very friendly and chatty! thank you morgan :)
March 2025 by Kazi Rahman
Staff don?t know about pay as you go sim plan or offer. And can?t give me the top up voucher as they don?t have any printer in the store, what ?????? Amazing service . ???
February 2025 by rich fill
Be prepared to waste ½ hour of your time
To be offered a poor, non-competitive deal .
Tried to buy a phone outright to then be told they can't sell me one .
Ie : they are not making enough from the deal, so they didn't let me buy one .
Was going to be 2 stars but the more I think about it 1 star rating is more than generous
November 2024 by Marianna Ntovlianidou
I'm very disappointed with the service!
It is extremely confusing between EE and BT !
I had a contact with EE, and I was very happy! For 3 years, I had no problem with my internet!
Since I moved to a different house and everything went wrong!
I went to the EE shop 3 weeks before I moved to inform them about the new address, and they suggested a new internet with EE with better price and speed from the existing!
When I moved, everything went wrong!
I had poor connection, no signal, and very slow speed !
I called them, and I was on the phone for at least 1 hour, and they said the problem fixed !
The same day, we had the same issue!
Problem not fixed!
Apparently, they moved me to BP for better speed, but without having better speed!
I called again for the same reason. Again, I gave them the new address, and they sent me a new device!
Not working again!
I called again. THEY DID NOT CHANGE MY ADDRESS AND I HAD 2 CONTACT WITHOUT MY KNOWLEDGE!
1 ACTIVE AND 1 PENDING!
What a messed up situation!
I was on the phone for 2,5 house!
The resold was to pay £50 with 500 speed! With EE!
I am just 1 step of change my internet!
I'm not happy at all!
October 2024 by Gayathri Pathirana
We went to upgrade our mobile connection and also to upgrade our device and the staff probably kind of a team leader came and asked "why why ? What do you want(very arrogant and rude) ? Then we said initially we want to change our connection and then he said you can do it online , We understood we can do it online,but the way he talked to us very bossy and we felt that he doent wants clients like us. Very arrogant. also, We obtained our connection from sheffield but the staff was there were very nice and helpful and but taunton store is fully opposite.
September 2024 by Yvie Grace
Wow what a brilliant store! All the guys are so helpful and the recent refit looks amazing. If you want the best broadband and gaming rates in town make sure this is your first stop!
July 2024 by Niyas Abdulla
Need to be very careful when dealing the staffs , they will try to manipulate you and cheat you by forcing to take higher tariffs etc and also customer service is not much good . Some staffs are very rude and tough. No proper way of talking
June 2024 by Debbie Eardley
Due an upgrade on my phone and decided to go in store (hate to do things online or over the phone) spoke to a customer guide who sent me to James (the other guy was polite) went over everything with James including deals I could get, even ended up getting a better deal on my broadband and TV too. Got bonus upgrades for the price I was happy with. James I can only thank you so much, highly recommend 100%.
June 2024 by Lesley & Peter Kelly
the staff thought they knew what they were doing, but were totally and utterly wrong. "oh, just phone 150, they can sort it out !" 3 hours later and not possible what was advised. STEER CLEAR OF THIS STORE
April 2024 by Richard Britain
Sensational service
April 2024 by Nigel Taylor
Very helpful staff.
April 2024 by craig sparks
Amazing service as always
