August 2022 by Jemgem x
Was a busy day and it was really humid in there the poor staff were ran off their feet and horrible customers not admitting when they're wrong and then walking away angrily making the Batista's feel incapable when they offered them so etching different. Air con would be nice for them or even some fans. Although we had to wait awhile because the young lad accidently knocked my drink off the side (accidents happen) and then they forgot about my mum's drink, I just asked we were waiting for something else and they made it straight away.No need for rude customers, they're working as fast as they can. Be kind.Also, complaints about reusable cups. They have recycling bins for lids and cups to be recycled. This is a hospital where people have appointments so it's easier for them to have a take away cup when they need to shoot to their appointment.
June 2022 by Karen Partington
Staff were lovely. The seating is quite uncomfortable - hard seats and it wasn't especially clean. It was disappointing to be served in disposable cups - not very eco friendly at all.
May 2022 by Reg Balchin
Worst experience ever could not taste coffee just milk
April 2022 by James Lewis
So sad to see you only serving disposable cups. Come on you can do more to be sustainable
March 2022 by Matthew
Seems nice. I had soya coffee and a sandwich.
February 2022 by Povl Larsen
Usual standard of product from Costa, staff polite and helpful, seating spaced out with 2m distances between
February 2022 by Denise Payne
I ordered 2 hot drinks , young guy was more interested in talking to his young female colleague than making drinks which looked like a 2 year old had made them. Not the usual great service and the place looked a mess. I think I will be taking my custom elsewhere!!!
December 2021 by Graham Wilson
Worst cup of coffee ever. Just tasted of warmed milk. Should be ashamed. Threw it away.
December 2021 by Shirley Binding
Great place nice and clean staff were great even got water for my husband assistant dog
August 2021 by jean bannister
always liked a Costa (except for the pricing)..the staff are really helpful. This Costa is located in Musgrove Park Hospital, the staff seem extra helpful and patient
July 2021 by Emzie ?Loopylou? Martin
Who doesn't love a good Costa treat or two...
July 2021 by Kim Scott
Very poor customer service compared to other costas. Staff very unhelpful and any issues with the app or mistakes the staff wash their hands of the problem and shrug their shoulders. As staff working at the hospital it comes across as it doesn?t matter cause we will put up with it. Will no longer be spending my hard earned wages here.
December 2019 by Julie Hiscoke
staff are very pleasant, despite always being busy ,tables are cleared and wiped down.Coffee is great nice selection of snacks.
November 2019 by Adam Stewart
Wonderful service, and especially loved the fact I wanted to buy a coffee for a guy who was selling the big issue, but he already had one brought for him.
September 2019 by Garry Dodds
Very nice toastie and bottle of coke.
