10:30AM - 4:30PM
Pen Elm Hill
Contractors
“We have been going to Lumination for our lights for many years. We always go there as the products and the service you receive are so good. We had to change our most recent order at the last minute after the workshop had already started on it. The lady in the shop couldn’t have been more kind and helpful. I would recommend Luminations to anybody looking for new lighting, it’s excellent.”
“Paul has carried out several jobs for me over the last two years. He has always been punctual, clean and tidy, well priced, good workmanship and a genuine nice guy. ”
“We used Dream Doors to get a integrated dishwasher fitted in an existing kitchen unit that previously housed a cabinet. We were given a competitive quote and the job was done to our satisfaction. The team's attention to detail is admirable as the unit needed careful fitting so that it lined up within the existing cabinet doors. But the team didn't disappoint and have done a brilliant job. We'll definitely use them again for any future work that comes up.”
10:30AM - 4:30PM
1 Priory Fields
Contractors
“Staff in the coffee lovely young girl clearing tables , staff helpful in store apart from the girl I just went too on her phone at tills asked for bag yeah 25p then said £61.55 put the bag on top of my stuff, then went back on her phone rude 03/04/25 13.58 Ana”
“Love this place, been coming here since moving to the area, food is always good and staff are always welcoming. It is currently going through some changes, and i am sorry to say it’s not good so far. You used to be able to walk from the car park via a side door into the cafe. Well that has now changed and you are forced to walk through the store to get to the cafe, making it very tedious, especially for the people with mobility issues. Also when you leave you again have to negotiate the store. What idiot thought this was a good idea, they need educating on people with mobility issues. We found out we could escape the ritual of walking through the store, by exiting the old side door, and leaving via the fire gate. I cannot believe that Otter management, thought that blocking off the side entrance was a good idea, i think they will loose a lot of customers over this mistake. We will definitely think twice before coming again, and will visit a garden centre that does not try and force march walk you three times as far, to get to their cafe. Poor show Otter.I need to update my review. I was tempted by my previous view not to return, but as we like the staff and the place we decided to give it another visit. Well i am big enough to say i made a mistake, we have spoken with the staff in the restaurant, who kindly explained as to the reason for the fencing off, of the side access. Sad to say, it is because of the few light fingered visitors, who were using the side access, to disappear with items from the shop without paying first. A bit of grab and go.I am sorry to besmirch your management of the site, and we had a breakfast in the restaurant, and as usual was to a high standard, so we will return regularly, now we understand the reasoning behind the restrictions. It has always been a pleasure to visit the store, and we are glad that we have been made aware of the reasoning. So I have changed my rating to the 5 stars it deserves.”