January 2021 by Ursula Edwards
Fantastic service
October 2020 by Richard Pathy-Barker
Ordered and paid for an iPhone 11. Still waiting 1 week later for its delivery. Multiple phone calls to customer service and 2 visits back to the store. They are only interested in the sale, not interested in anything else. They wash their hands of you completely. Not fit for purpose. Lack of interest from Ashley, although Ash really engaged.
June 2018 by phil BS
Large outlet also has PC World i side, usually a few staff to help. Upper floor with kitchen appliances.
June 2018 by Shelly Huntley-Walker
Jordan was extremely helpful would definitely recommend asking for him if you go in store.
April 2018 by Martin Parkhouse
Has all the new phones
January 2018 by Theresa Russell
Having read the reviews on line I was a bit sceptical about visiting this Carphone warehouse but all I can say is that I was given excellent service and advise by Matt.
August 2017 by Ben Perham
Wish I could give 0 stars. Terrible customer service from Ashley. Completely disinterested in his job and the customers. Repair tracker said phone was ready for collection, drove 20+ mile round trip to be told it wasn't there (after a twenty minute wait, some of which was him having a chat with an ex-colleague). Someone's personal customer info left on the screen in clear view when he left. Had to prompt him to take a contact number (which he scribbled down on a scrap of paper, in front of the computer), didn't take a name with the number either. Tried calling the store the next day and got no answer after a long wait. Utterly appalling service from this store.
