June 2014 by Anjali Ramanan
Drove 100 miles to my new flat to wait in for a bed delivery, which I booked last weekend. I waited in my flat until 4pm - no bed. Rang them, only to discover that my bed had not been delivered to them, so they couldn't deliver it...nobody even had the courtesy to tell me that - though they knew this since 12pm, after I drove 100 miles and waited in all day. I now have to stay in a flat with no bed to wait for a delivery that may or may not be delivered tomorrow. Unbelievably bad service. Very unhappy.
