February 2024 by Paul Galley
Queued 10 min to be told my prescription (pre ordered) isn't in stock and they won't order it. They had had the order for over a week and have my phone number so a message would have helped immensely but customer service isn't a priority for this pharmacy. It's my local pharmacy but I'll use one further away as this isn't the first time I've had bad service here.
January 2024 by Tristan Tonks
Terrible place. Always queuing out the door and staff are overwhelmed. This is no way to run a service. What's the strategy here? Where is the future planning?
August 2023 by wendy shepherd
Only 1 person serving. Long ques. Get a text to say our prescriptions are ready when collected 1 or 2 items are missing have to call back. Not good enough
February 2023 by Trevor Short
Poor service, so slow, wait usually for 30 mins in the cold then medicine not ready for collection. Been ordered a week ago but so slow between surgery and boots?I visit regularly and the shortest wait has been 15-20 mins which they could get more staff up front to serve.
January 2023 by Fiona Webb
Terrible service. So slow! Customers queuing into the car park on a daily basis. This really needs sorting out! Surely more than one person can serve at one time. Worst pharmacy service on the town.
January 2023 by Giovanni Bennetti
Boots pharmacy two speeds.. go slow and stop
November 2022 by Fiona Gledhill
Worst chemist in Taunton. Queues for prescriptions are out into the car park on a daily basis. Only seem to ever have one person dealing with queue! Despite the other staff stacking shelves.
November 2022 by Ross
Always so slow, only ever one person on the front who appears is having a bad day. Need more staff.
August 2022 by Sally Morley
The staff are so unfriendly, doesn't take much to be friendly to customers! If it does is maybe they're in the wrong job. I can guarantee almost every time I go in the woman behind the counter will be unfriendly and rude
February 2022 by Wendy Ling
I have been unhappy with service for my repeat prescription. Final straw on Friday, got there at 5.30pm to pick up prescription my doctor had sent through the night before. As always had to wait outside, as only 3 customers allowed in at a time. Asked for my prescription, assistant went off, came back after a while and I was told to wait outside as they had only received my prescription that morning. I waited outside in the dark and cold for about 15 minutes, pharmacist came out with my prescription, but they didn't have one item. She said it might be in in the morning, but couldn't say for sure. I've now given up and I shall have my repeat prescription delivered by Pharmacy4You! Actions, not words.
October 2021 by Graham White
Booked a flu jab two weeks ago and we both had our jabs on time and very efficiently.
September 2021 by Emzie ?Loopylou? Martin
Connected to The Crown Medical Centre is a small Boots chemist. They supply a good range of products from health + beauty to baby care + hygiene products. Also the usual over counter medications and prescriptions are still available.
September 2021 by Oliver Roland
The younger lady at the counter is very short with you, 0 customer service skills. Made a trip to the store as was told the item would be there. Was then told it?s not there and to come back. No apology, very blunt.
September 2021 by D C
Boots Pharmacy at Crown Medical Centre is always friendly to go into and has a good supply of medical products and health and beauty items.Staff are fantastic.
September 2021 by Philip Jordan
My advice use another chemist .... I have to collect my father in laws prescription here and the service has always been bad .. and to have to queue anywhere over 30 minutes for a prescription ordered a week in advance is diabolical... and to blame it on covid 19 is just a lame excuse...
