October 2023 by Colin Tickner
We called into this shop and my partner tried some dresses on. She found one she liked and went to the counter to pay. (I must point out that we went to the shop on Sunday afternoon about 430-5pm.) the cashier said sadly she pressed the end of day button and shut the machine and therefore she could not take the payment. However she would take our details and get her manager to call us on Monday morning to pay for the dress and then send the package out first class. This sadly never happened. On Wednesday we called the lady who apologised. They had not put by the dress and did have record of it. Not at all happy very poor service.
July 2022 by garys acors
The shop assistant could not have helped more. I was on a mission from my wife to find her a new dress and we had specific instructions. She was so helpful and has always been at every visit.
November 2021 by Ve Sims
Excellent customer service, made me feel very welcome. Lovely time spent there.
August 2021 by KMW1547
Great quality clothing
August 2020 by sharon peel
We were not made aware that if you buy from the Clark's Village store you can't have a refund ... only a gift certificate. This was a disaster as my 15 year old wasn't 100% sure when we bought her prom dress and had a dress from a different store also in mind. Also, do check Phase Eight website as despite me being told I was getting the best price as a retail outlet, I checked online that evening and the same dress was cheaper online as they had a discount code.So we bought a dress from a retail outlet that cost more than if we had bought online ... and we can't get a refund (like you would if bought online or from a main store). So, total disaster!
June 2020 by Khalid Alansari
Great shops as always
August 2019 by Katie Scriven
Very nice helpful friendly staff.
August 2019 by Ann Norman
Lovely quality and selection
April 2018 by Janet Hawthorne
Lovely quality
