5 star shop, 5 star staff, 5 star coffee, 5 star chocolate - its my favourite shop in Clarks Village. The staff are professional, welcoming, informed, and friendly - they are a lightship to your brand, and their icrecream is so yummy it is to die for. A big thanks for a great experience whenever I go. David
July 2025
The Best Birthday Gift Experience from the Hotel Chocolat???
Yesterday , I had such a heartwarming and unexpected experience. I visited the Hotel Chocolat and tried their orange-flavoured chocolate shake – it was incredibly smooth and delicious! While chatting with the staff, they happened to find out that it's... read full comment
June 2025
I visited the Clarks Village location on my 50th Birthday which was the 5th June 2025. The team couldn’t have been more incredible. Not only did we share stories about our Pugs but I was gifted a free box of chocolates. Thank you so much to the three ladies working that day. You were all an absolute pleasure... read full comment
Our Clarks Village branch is our second outlet store — it’s the perfect place to stop off after exploring all the fantastic retailers in this expansive shopping centre. You’ll be greeted by our welcoming and knowledgeable team, who can help guide you through our range — from our velvety-smooth hot chocolate flakes to our abundant Gift Collections and hampers. As well as browsing our selection of luxurious chocolates, you can immerse yourself in our cacao haven and enjoy hot and iced drinks at our cosy café. Sample our cacao-infused Ice Cream of the Gods as you watch the world go by. It’s the perfect way to refresh and revitalise.
