December 2023 by Charley Oldham The f1 guy
Great staff great prices
September 2023 by Sonia Jones
Hi l visited sports direct today Tuesday 5th of September , lm not the easiest customer as l have a few problems with my feet which l explained to a young guy who was very helpful , he was very patient bringing out countless pairs of trainers until l found the right ones for me , he also seemed to know about my foot condition so was able to advise me , l came out very happy with cosy comfortable feet to match ?? thank you to sports direct in Shepton malletKeep up the good work ????
July 2023 by Alastair Keen
Customer service training might be a good idea, no one ever asks if they can help. I asked someone if they had another size of shoe and he was clearly irritated to be bothered from restocking and muttered that what?s left. Had a quick glance and said ?there?s a 10? I?d asked for an 11?Last possible option from now on
January 2023 by Gwen Bissett
Typical for what it is
January 2023 by Lee Matthews
Best place for any sort of foot wear and sports wear
August 2022 by Tillyanna Pops
If you buy HOKA trainers you have 30 days trial to wear them and if you are not 100% happy you can return them no questions asked.AMAZING....Affordable much more quality providing outstanding foot support and very durable .and you get a free return label.we ordered on line with HOKA and they were delivered next day.Not a service we get from sports direct
July 2022 by John Dilkes
Store well set out, staff friendly and helpful. Found what I wanted at a good price.
July 2022 by Rich Greer
Some fabulous trainer deals on offer today! Nice one Mike!
June 2022 by Katie Thayer
It's ok but I feel the store is not big enough or possibly look in to the layout as it's a bit of a maze and I feel it's a bit tight to get past other people and would be difficult for prams and wheelchair users I didn't fined what I was looking for on my visit but if I need to I would still use this store otherwise I'd go to a bigger store like bath or Bristol.
April 2022 by Glen H
Always check the prices on the special offers. I found three different costings for the same thing when looking for men's jogging pants.It seems the nearer the tills you get the cheaper the cost becomes.The first offer was 2 for£47, the second 2 for £30. Settled on 3 for £23 as the required items were only needed for work.(22/4/22)
January 2022 by Hannah Hancock
Terrible service. Today 09/01/2022 at 10:30am. Came into store, had a child with special needs displaying his sunflower lanyard. Had two other children, we were clearly struggling with finding what we needed, instead of offering help, the balding older man who stands at the door decided to just watch then make a comment to the girls on the checkouts, no help given just judgement.clearly customer service is jot a priority. Ignorance of those who are vulnerable and require support. Discrimatory behaviour. Just horrid.
January 2022 by Jude Hobden
Small selection for women but nice changing rooms.
December 2021 by Rachel Hutchison
This store is fairly good for stock but it isn't big enough for the amount of stock they display. Makes access for wheelchair users and Mums with pushairs find it hard to get around.
October 2021 by Jake knight
Shocking customer services during my last couple of visits. The so called ?manager? couldn't act anymore disinterested if he tried. 1st visit my son picks a pair of football boots priced at £30, turns out there £60! Zero accountability just a shrug if the shoulders from the manager. 2nd visit try on a pair of boots for myself find the right size and unbeknownst to me given a size larger at the till. Get to the game have to wear them. Go take them back, again a shrug of the shoulders ?can?t refund because you?ve worn them? again zero accountability. Won?t be returning
July 2021 by Kay Hopkins
Really great experience today! The (male) manager and (I believe the female Assistant manager).....so lovely!! Printed my sons football shirt whilst we waited, even though they were short staffed!!! A very happy lad! Thanks Sports Direct Shepton!!
