December 2023 by Lewis Ascott
Argos Shepton stock a wide variety of items and 75% of the time they have the item in stock. Staff friendly and quick to pick and process orders
June 2023 by Empty Empty
Poor customer service. Staff more interested in chatting with each other instead of offering a customer help lifting heavy goods in out of store to thier vehicle.
March 2023 by Aiden Hix
Bought a Ps5 Controller 1 month ago and its already broken and i have been keeping good care of it and they say they cannot do a refund.... Keep away from here
November 2022 by dabl en seven
Worst costumer service u can ever get
October 2022 by Dom Ko
Be aware, keep away of them... Just lied on website about collection time... ??
May 2022 by Sam Davies
Argos was made great by Jonny and Gareth. The fact the took that man out of the store for stealing really took my breath away... Shame they took his wheelchair after though... Poor Tony
April 2022 by Teddie Mack
The staff went out of their way to help me with my order.
March 2022 by Daniella Da Silva
Staff here are always excellent and welcoming.
January 2022 by Lauren Saunders
Great service!
July 2021 by Rebecca Garrod
Staff were very short and snappy. Not at all helpful with the item either... I wasn't asked if I wanted help to carry out the furniture which was heavy nor was it put onto sack trucks. It was just dumped on top of the side for me to struggle out with! I went to the yeovil store earlier on in the day and nothing was too much trouble for them so I'd suggest going there if you want to collect anything you'll get far better service
July 2021 by Clare Gardiner
Rude and unhelpful staff inside shop. Everything was too much trouble, short and snappy attitude. Lady on door was friendly and helpful though.
September 2020 by Josh Smith
I wouldnt even give your online service 1 star as thats too much. Tried to make an order for a tv to collect right away and your useless website got far enough through the payment to take the money but not far enough to release a collection code so instead of being sat here watching tv ive now got to wait to days!!! And as for your call centre help desk they were equally as useless saying sorry doesnt cut it how about tryinh to make your cutomer feel lile they havnt been robbed!!!
January 2020 by r l
not pick up phone
March 2019 by Chiara Chatard
Don't buy laptops from ARGOS they will not refund if it has been opened, even if it has problem or just changed your mind. They say it is Lenovo's responsibility to authorise refund / exchange. I was very much under the impression the retailer was legally responsible. The manager at Shepton Mallet ARGOS was unhelpful only wanted to pass the buck, horrendous customer support. Their 30 day return policy does not guarantee a refund, or even an exchange. They make you ring the laptop producer to get a fault code. Apparently it takes Argos 2 weeks. It took us 2 hours. Today I took the laptop back with the magic code still refused a refund as the manager was not there. Eventually got an exchange for a different laptop, I paid the difference for the one I had ordered only to realise afterwards that the price i paid today was more than the one on my order 3 days ago. Going back again to be refunded.
February 2019 by Carol Hoy
Polite staff great service.
