March 2024 by Amy Seymour
Great bike shop, the staff are very friendly and helpful. Great selection of bikes to be ordered and accessories to buy. Fair prices. Overall great experience!
February 2024 by Stefano Marazzi
Lee will treat your bike like it was his very own. Great selection of Giant, Cannondale and Specialized. Shimano componentry, lots of accessories such as Topeak as well.Also Lee can access lots of various distributors so will probably be able to get brands you can't see in the shop. If you can't see what you want, just ask and he might be able to order it in.There's a large selection of ebikes and clothing as well. A great bike shop and asset to the local community, cycle clubs and groups in the area.Update: as of 2024 its still brilliant! Even better in fact!
February 2024 by Rich Jackson
Sorted me out really quickly when I snapped a gear cable halfway round a long ride.
February 2024 by Anthony Penton
Very nice people and good service ? ?. I have bought two electric bikes I am very pleased with them ? ?.
September 2023 by Jo Fagan
Enthusiastic and friendly people. I went in with mountain bikes that needed a service after they?d been in the garage for some time. Received helpful tips and they were repaired to make them both rideable and at a reasonable price. If you?re not sure what you?re looking for, then you can pop in or call for advice and it?s offered with energy and knowledge. If you?re looking for a new bike then ideas are offered with no pressure to buy. Really useful to know they?re there and highly recommend.
September 2023 by Karen Fielden
Visited to buy a child's cycling helmet. Very helpful, ensured size was correct and plenty of 'growing room'Recommend. Supporting small businesses.
August 2023 by Lee Holcombe
I used Bike It for a wheel build and could not be happier with the service. A great looking store, very friendly service and a top job on the wheel. Highly recommended.
July 2023 by Geoff Kingman
I had a problem with my Cannondale Hybrid which another company had converted to electric. The problem being intermittent power and therefore not reliable. Called into Bike-it this morning with photo of my bike and explained the problem. I received advice on possible remedies which I followed. Problem solved.Thank you Bike-it for your assistance.
July 2023 by Marc Riddle
I had an issue with my work bike which I use every work day, and couldn't really be without.I called Lee, and despite being snowed under, he said to pop it down and he'd see what he could do.Within half an hour the issue was sorted, and my bike was back on the road. Huge thanks for outstanding customer service.
July 2023 by Hugo Pettitt
Great service at a time of need on a 70 mile ride! Recommended pit stop for any long distance riders!
June 2023 by Ryan O'Connell
I have bought 2 bikes from Bike It, a Specialized and Giant for Christmas presents. Each time I have dealt with Lee who has been fantastic, this is a great independent store with excellent customer service. He even sorted me out with a 1st service that I missed. You will not regret using this store over other larger retailers.
April 2023 by Mark Sampson
Bike-It save the day!I turned up first thing on a Monday morning with a half broken chain link. I was one day into a multi-day trip from Bristol to Southampton and the chain had been clinging on for a very nerve-wracking last few miles.Despite a queue of customers out the door, dropping bikes off, Bike-It replaced my chain within half an hour and had me back on the trail.They took the time to explain everything to me and completed the repair for what I thought was a very good price. Absolutely great attitude and top service. I wouldn?t hesitate to rely on them again in future.Many thanks!
November 2022 by Amanda Eastwood
I asked Lee if he could put some more gears on my winter bike, it?s about 7 years old. We looked at how much a new bike would cost, by doing my older bike up, well it has been so worth it.Lee is amazing, he has replaced all the components to add meany more gears ! It is everything I ask for and more!!!The bike is fantastic, it rides like my summer bike not quite as good but 100% better.Lee is fantastic and knowledgeable, and offers a first class service five stars ?? ????????Anybody thinking of buying a new bike from Lee at bike-it, I 100% recommended Lee and his team ?????????? Because I have been buying all my bikes from Lee for yearsThanks Lee
November 2022 by Natalie Salzman
Bike broke during our tour. Could not believe our luck to find Bike It was only 5 minutes away. Arrived 30 minutes before closing and the shop was packed. Lee, the owner, was super friendly and attentive with everyone. He served the customers who were ahead of us and rather than close on time, he stayed and serviced my bike which saved our touring trip entirely. Bike is riding better than ever. Wish this was my local bike shop!
October 2022 by Sara Shaw
We went to the shop yesterday on the off chance of them selling a bmx, anyway I ended up buying a mountain bike. (Like you do) Lee was fantastic, he had to deal with 3 generations of our family all asking him questions. I went back today to collect bike. Excellent service and would highly recommend. Thanks Bike It -Lee
