August 2025 by Wayne Ware
30/08/25 : OMFG! Tesco has never been great, just about good enough, but they are getting worse & hit an all time low today, when we found a packet of Gluten Free Brioche Squares, one whole MONTH out of date!!
Tesco : Somedays We May Have Stock, BUT Don't Worry About The Dates On Our Products, They Probably Won't Make You Ill Or Kill You!!!!
20/07/25 : still some fridges are not working, so difficult during our visit to pick up the yoghurt that we wanted, quite a few gaps where the bread should be stocked, as well as many other shelves with limited small amounts of products. Even as the teams are restocking the shelves, there remains empty spaces, stock replenishments are slow. We did manage to purchase more items on our shopping list this week, but still not a full shop.
06/07/25 : If you want a pint of milk, a loaf of bread, a newspaper, greetings card, or a couple of items of food, then thats ok, but if you want to do a weeks shopping, then go shop elsewhere! We found it difficult to do our weekly shop of £80 to £100 today, only managing £37, so off we go to another supermarket later today to complete our list. Many shelves again today needing stock & many a fridge unstocked, shutdown or generally out of order, when speaking to a member of staff, I was informed that a lot of the equipment is old, out of date working order & generally needs replacing. The store needs some updating & money spending if Tesco want to keep the customer base. If the rumours are true that a Lidl store is to be built in Nailsea, then this would take some more customers away.
03/07/25 : Another visit & more of the same really, areas of low stock & once again another excuse why there is not fruit juices or smoothie, I believe that maybe the chillers were not on shift or due to work today! Lots of reasons given why they are not working, but no one seems to be fixing them. So off to a different supermarket chain nearby to fulfil our shopping list.
27/06/25 : Come on Tesco, you need to try harder & care about those customers who return to your stores. in here to pick up a few items this morning, it's a clean store, but not always well stocked, so it's a bit hit & miss if you will be able to get everything on your shopping list.
Today's shopping list I was able to fulfil, but once again found some Gluten Free bread products two days out of date, so not good again on the stock rotation or care for the customer.
Three visits to three different Tesco locations in a month & four products still on the shelves that are out of date!!!
August 2025 by Peter Coxell
This store is getting worse! The stock availability is always a problem with empty shelves, no cooked meats, hardly any veg/salad on display, some perishable items past their sell by date, and frequently queues at the checkout. I was a member of the opening team at this store and this sort of situation would not have been acceptable. It has got so bad that we have to frequently go to Waitrose to top up our big shop which is obviously more expensive. We have seriously considered moving to Aldi or Lidli.
August 2025 by Ingrid Tucker
I have worked in retail (as management) so I am aware of the unacceptably high Shrinkage that this Industry has. I was therefore not upset when the self scanning tills insisted I have my shopping checked. I had four bags carefully packed, so I was not happy when all the bags (£70) were unpacked and scanned. The assistant did not find one item that had not been scanned.
I was furious however, when I got home and found that heavy items had been chucked onto lighter tender items. My tomatoes were squashed!
This morning, having forgotten a few items, I stupidly went back to Tesco and was subjected to the same irritation. At least it was only a few items this time. Twice checked within 24 hours begins to feel like targeting.
I won?t be back. Despite being my most convenient supermarket, I?ll be driving a bit further to go to Aldi!!
August 2025 by ell
Very rude and disrespectful staff. One in particular Bev i think her name was, really could do with some work on her customer service skills. Diabolical levels of patronising, bitchy and down right rude. I've come across her before and it was the same vibe, she is lucky i kept my cool. I understand working in retail isn't easy but my god learn how to talk and empathise with people who have fallen on financial hardship. Get off your high horse you're not exactly working for the MOD.
July 2025 by Lynda Cook
Not enough manned checkouts, I?m not paid to check out my goods, and where are the staff that used to man the checkouts? Superstore my ar.e, no butter closed off parts of the shelves? Why? Staff ok but now decided along with a lot of others I?m off to weekly shop in another store. Bye bye Tesco.
July 2025 by Bradley Wilde
Very good tesco store good hard working staff
July 2025 by John Rixon
Empty shelves, broken refrigerators (as every summer), and a ? Superstore? with no butter available. The worst managed Tesco in England?
June 2025 by Megan
Rude staff members all 3 I spoke to walked off from me mid conversation, fridges are consistently broken and the staff members words were well what do you want me to do about it then. All I did was ask nicely if they had any yoghurt out the back.
June 2025 by Stephen Ross
Really disappointing, 1 member of staff on all the self check out tills, more than 5 customers waiting as anyone who uses their own bags has to have these checked. Simply need to provide enough staff.
June 2025 by Teresa Collier
We are giving 5 stars to an assistant called Alfie and NOT Tesco. We went through a new self service till on Tuesday 24 June. We would still be there trying to scan our shopping along with 2 other shoppers on 2 similar tills! Alfie was assisting constantly on all 3 tills as many errors occurred which were not the fault of shoppers. Alfie was patient, polite and reassured us. As an elderly couple it was very refreshing to hear from Alfie that we hadn't done anything wrong. Thank you Alfie and I hope today has been a better day if you are overseeing those 3 tills!
April 2025 by M Sage
Staff are friendly, helpful, polite. Tesco is always clean and is well stocked most of the time. Gluten free and dairy free sections have a good variety and selection. Only had one bad experience with the veg being dodgy. All around great.
January 2024 by Pauline Mckenzie
Great produce and prices
December 2023 by Rosalind Wilson
Always a parking place. Always a swift response to any problems. Eg seagulls stopping traffic getting into the carpark because of dropped food! Instant clean up by house keeping. Workers always know where everything is. They have a cheerful attitude and are always welcoming.. Best Tesco I have been to . Splendid!
November 2023 by Steve Weekes
It is what it is, if you like tescos
November 2023 by Mike Betts
The Tesco Superstore is situated on the eastern side of Nailsea and has a large free car park for customers. The shop is open seven days a week with long hours from 7 am until 11 pm; except Sunday 10 am to 4 pm. An extensive range of produce is sold and there's a Costa cafe too. There are also customer toilets available.
