November 2023 by Matthew Pattison
I am a 3rd year student at Foxes Academy and I have been chosen to do some work experience at the Hub on Wednesdays and I have started my work experience on the 20/9/2023
November 2023 by Grace Hughes
I?ve had such a negative experience today with my sons first birthday party (which should?ve been a really joyful day) from the moment we got there nothing was organised and there was no clear plan on what we were supposed to be doing. We were told we weren?t allowed to hang anything on the walls even with tape which for a birthday party is so odd because people want to put banners up for a party? Then as we were taking everything down and almost done the staff member came in to penalise us for being literally 3 minutes overrun. 3 minutes. Then rudely reminded me to pay for some coffees which of course I did because that?s what we drank. As I was paying for the coffees they told me ?I?m not supposed to be your time keeper? and was muttering under his breath about slmething which I didn?t catch. Not to mention the fact my partner was being glared at for playing in the soft play (sorry wasn?t aware my 1 year old was suposed to play unaided). Will just say that if you?re looking for a positive experience then don?t use them for parties because it was not worth the £150 I paid them for 2 hours. So beyond angry at how I was spoken to by a staff member I believe was called Luke. The staff I remember from a few years ago were so lovely so I am so surprised how terrible today was compared to that. We were polite and for the most part punctual, just literally 3 minutes over and that caused me to be spoken to so disrespectfully? If you don?t have the patience for that sort of thing then maybe consider a career change because this just isn?t for you. Won?t be returning again at all.
September 2023 by Helen James-Camfield
First visit with daughter and grandchildren and was pleasantly surprised. Area small but very busy but managed to get a seat close to the soft play area. Coffee very cheap and it was really nice added a small pack of biscuits and I was happy. Only open in the mornings but will return
June 2023 by Tony edgerton
We visited this place with our grandchildren. It brilliantly run and the staff are very friendly and helpful 10 out of10 will go there again PS you must book inadvance
April 2023 by l d
Fantastic place for kids to burn off some energy on a rainy day! Great value, highly recommend. Thank you to those who volunteer to run it for the community.
February 2023 by Lewis Gardiner
Very good for kids party highly recommend
December 2022 by Ian Turnell
Great place to entertain younger children with kind,understanding staff
November 2022 by Marcel Preda
Amazing place to spend with your little one. Very friendly staff. Also you can treat your self on their coffee shop area
November 2022 by Caroline Cox
Excellent little place, great for young children to play, also has a small cafe and party area. Lovely staff.
November 2021 by Dan James
V friendly and a great place for little ones to burn off energy
November 2021 by nessie watson
Such a lovely clean space for children to play. Parents to chat and relax while the children play in the fab soft play. X
November 2020 by Pauline Devenish
Lovely afternoon spent with my 2 year old Great Niece and her baby brother. Lovely environment to catch up with my Niece whilst knowing my Great Niece was able to play safely. Little cafe area where snacks and drinks can be bought to replenish the energy used having so much fun.
November 2020 by Lester Wade
Great soft play area for little ones and somewhere to grab some snacks and a tea/coffee.
November 2020 by Joe creech
A brilliant little place to let the kids play and you have a nice cuppa!
November 2020 by Sarah Lund
Very clean and tidy, Helpful and polite people.
