May 2023 by Michelle Payne
I have always found Kerry to be friendly and helpful; listening to our needs and finding us a great holiday. Kerry is knowledgeable and fair in her recommendations, which gives me reassurance when booking. Looking forward to the next holiday; thank you.
May 2023 by Toby Thompson
Booked my Holiday last week, staff were friendly and helpful and gave me all the information I needed to feel confident on going on my first flight by myself !
April 2023 by Debbie Davis
Staff are always helpful and friendly!! Pippa, lynne and all the ladies are very welcoming whenever i have visited the shop, even if they have all been busy they are always polite and say that someone will be available as soon as possible, the longest i've had to wait is about ten minutes and they were very apologetic about it! The ladies are always friendly and they seem to enjoy booking the holidays as much as i do!
April 2023 by Rosie
Great service! A lovely team at the Midsomer Norton branch, highly recommended!
April 2023 by Phil Elkington
Great service when we made the initial enquiry and when we made the bookingPippa was very friendly and helpful, will definitely go back to her in the future
March 2023 by Zoe Petty
Booked a holiday with Pippa . So friendly and knowledgeable about Disney . Found a great deal . Can?t wait to go . Also will be booking again with her in the future
March 2023 by simon Petty
So glad we booked our holiday with pippa such a great insight knowledge of places to see where we should go and the best places to eat and shop
March 2023 by Alison Durbin
A*The staff are absolutely amazing, so helpful and it?s so lovely to have a local community TUI. Makes everything personalThank you xx
January 2023 by Jessica Vickery
Samantha Costi was so helpful. Helping me find and book my holiday with my family. Nothing was too much for her, she went above and beyond for me. All booked smoothly, quickly and has been on hand to answer any further questions I have had since booking. Excellent customer service. Thank you, will be using again.
December 2022 by Amanda Eastwood
The ladies at tui in midsomer Norton are amazing, I have changed my package holiday to Cyprus to a marella discovery 2 cruise. I?m a single person and I wanted a balcony cabin ( never been on a cruise before)And the lady was fantastic, I have my holiday changed, and a cruise with balcony cabin too. I realised none of what I was asking was easy, but they now their job. Thank you ?
October 2022 by Geoff Kingman
Excellent holiday options supported by friendly and knowledgable staff.
August 2022 by Ali pitman
Pippa was incredibly helpful and informative. First class service.
May 2022 by Chris Andrews
Great hotel spoilt by not enough restaurants for the number of guests.TUI Reps conspicuous by their absence at Malaga Airport especially airside. Absolute chaos with total lack of information about 2 hour delay.
December 2021 by susan dawber
Excellent, tried to get money exchanged at Tesco nobody was answering the phone as I didn't know which store was open.. phoned TUI very polite no problem, immediate response. From now on its TUI for me. Thank you.
September 2020 by Barbara Brophy
Excellent service. Staff helpful, patient and kind