March 2024 by The Clark?s
Thanks for all the info and suggestions from Jade and the team. So much better speaking face to face to them and came up with a great price too, Thank you for the patients you had to have with booking so many different rooms and cabinsExcellent service
February 2024 by Elizabeth Wijesena
Excellent advice and support from Helen at Keynsham. She really listened to what we needed and hoped for and gave us some great choices. Very efficient and informative whilst being warm and friendly. All the right boxes ticked and we have never been so excited for our trip!! Thank you so much.
November 2023 by Graham Bird
Really pleased with the service given to us as always at Tui Keynsham especially from Helen who was superb in sorting our holiday many thanks Graham & Sue Bird
November 2023 by Victoria Sheppard
Amazing 5 star service from Evie today. She didn?t have an easy task booking our family holiday for six adults and five children.Evie was patient, professional and super helpful! We?re very happy with our booking! Thanks again Evie! :-)
November 2023 by Danuta Czurylo
I always use TUI store in Keynsham. Much prefer to speak to the staff, get new ideas and advice from them. The store staff are always friendly, happy to help and share their own experiences in destinations they visit which help me many times to find a perfect holiday for me and my family. I'm booking on average 2 holidays per year with them and I have never been disappointed. This year, I have booked a third holiday in destination I have never been, and they have helped me a lot not just on location but also on activities which I can have while on holiday. I will definitely visit them in the future.
November 2023 by Sylwia Glasspool
Me and my mum are always visiting TUI store in Keynsham. I appreciate the staff which are always lovely, happy to help and advise on holidays choices. I do like to speak to the representative face to face, not so keen on the website booking system. I would like to thank you all lovely ladies for helping us and see you soon to arrange new adventure and share the experiences.
September 2023 by Gill Kendall,
Have booked thru TUi at Keynsham for along time , always friendly and helpful , nothing too much trouble, Jade is especially vey knowledgeable with good advice and travel tips .
September 2023 by Lisa Burnham
Popped in to Tui Keynsham yesterday and the entire team welcomed me so kindly! Spoke to Alaina who was fab! The store was busy however they made time to see me which I really appreciated. I wouldn't hesitate to book my holiday with the guys here! 10/10 :)
August 2023 by Steve Sweeney
Really pleased with TUI Keynsham as I have been for years with the many holidays I have booked through them. I much prefer the face to face contact rather than booking online and they always match the online cost. I was very impressed with the service I received from Helen who was efficient and welcoming. Well done to Helen and TUI Keynsham.
August 2023 by becky feeney
Excellent customer service, took the time to listing and find just what we was looking for. All staff are very friendly and helpful, lovely experience when booking our holiday.
July 2023 by Rachel Bream
I have to say that the keynsham branch customer service is outstanding this has been the second holiday that we have booked through the branch and they have on both occasions exceeded my expectations. I almost gave up on tui 2 years ago during Covid due to poor customer service from another branch however keynsham have really impressed me. The latest occasion Helen and the whole team pulled together to help us book our holiday and we got the best price with a lot of patience from them.
July 2023 by John Griffin
My wife and I enquired about a holiday in October 2024. Hannah and Emma were exceptionally helpful, and discussed with us various hotels and options, eventually settling on one particular hotel and arranged flights, seats and baggage allowance.We have been approaching TUI Keynsham for several years now, and the service is absolutely 1st class. Both Hannah and Emma are extremely professional, courteous, understanding and patient, and are an asset to TUI.Thank you both so much, we look forward to our holiday.
July 2023 by Stacy Devey
Great service. Always find me the best holidays. I would highly recommend using this store / Tui for your trips!
July 2023 by Lynda Mancini
Excellent service, just returned from our holiday in Santorini, the staff are very knowledgeable and polite. Would highly recommend this branch of Tui.
July 2023 by Kiana Ashton
Booked a holiday with a lovely member of staff called Alaina. She was great at keeping everything organised for me and offering help when needed. Amazing service.