March 2025 by Abbie Turner
Great food but I paid for a bag of crisp and my sub sandwich but didn't get the crisp in my delivery
May 2024 by Owen Pitt
One of the worst sandwiches I've had. Dry bread, hardly any bacon. Would not recommend .Went back and returned the food to get a refund. No apology or anything.
May 2024 by Liam Scapens
Payed for a subway meal. Only to be told after 20 minutes that I cannot use their chargers scattered around the store? What is the point of the chargers if customers can?t use them? One of the staff said I can and the other said I can?t, where?s the communication? Miserable customer service, don?t appreciate the way I was spoken too. Ended up going to the bonzo lounge next door which is much better.
December 2023 by Matt David
Worst food and coffee I've ever had. Made with no care at all. Coffee was like lava burnt my whole mouth. Avoid, avoid, avoid!
June 2023 by Al Jones
Great customer service. Staff were really friendly and helpful. The restaurant area was really clean and regularly attended to by the staff. We stopped here for a quick bite to eat, but it was off-peak so hard to judge the atmosphere when it would be busy. There is indoor and outside seating. Customer toilets are also available that we're found also to be clean. Local parking options nearby, We used the pay & display multi-storey behind Keynsham Civic Centre & Library.
October 2022 by Saara Akatwijuka
I was served by the friendliest staff member Maz. She had incredible customer service and created the most delectable sandwich I have ever eaten, I have never eaten a sandwich that has beaten its quality. Gorgeous, modern and clean shop. It was an amazing experience.
October 2022 by Shannab Hdbdbdb
The family are incredibly delightful. Not just a regular subway. Brilliant customer service absolutely lovely experience.
October 2022 by shannonkF395WP
I have not one bad word to say about this incredible subway. The owners of this franchise were so welcoming and made me feel incredibly comfortable. I am a very indecisive person and take a while ordering, they helped me decide and did not rush me. The dining area was very clean aswell!! I had a lovely experience. The hot chocolate was fantastic!!!! 100% recommend, brilliant experience and truly lovely people.
July 2022 by lisa drew
Yum !!!
July 2022 by William
Staff so nice
July 2022 by Daniela
Moody and rude workers sometimes.
July 2022 by Clare Nash
Mind your own business stop stalking me
January 2022 by Bryony S
Usually I don?t like to leave negative reviews as I believe they show an unfair depiction however this store has merely offered an apology and a refund of one 6 inch sub after I was given a meat product although I am vegetarian. After taking one bite and immediately spitting it out I was sick for the rest of the day. Additionally my partners meat in their sub was still frozen?. We complained and had to wait a while for a reply and all we were offered was a refund for the offending item. Out of courtesy most fast food outlets usually offer a complete refund or even a replacement meal. They are lucky for me it is a lifestyle choice opposed to an allergy otherwise the outcome could have been far worse.
July 2021 by Peter Cook
Just a Subway. But what a Subway! I got the warmest, friendliest welcome I've had in any shop in years. ALL the staff greeted me. They sold their products with enthusiasm and good nature. Brilliant! Well done!
July 2021 by Martha Vest
I have to post a review about this store because I'm flabbergasted at some of the 1?'s people have posted.My son,(extra olives &double cheese) loves the staff at this subway. I have been in a few times to get his subway and they know me because of his order. They are very kind, very polite and always give him the extra he asks for.I filled out a review from the website on the receipt, and they read it. The next time he went in, they gave him a footlong instead of his usual 6".Correct me if I'm wrong but does that sound "rude, impolite or disinterested"?In my experience the sort of people who leave 1? reviews because of some misconceived slight, and possibly do hardworking people out of business, are rude, sad and impolite themselves.The staff are lovelyThe food is fresh and plentyful.Don't pay attention to the 1?'s.
