November 2023 by William Dawn
Very helpful and pleasant, young lady who had just qualified was superb, I was made to feel at ease and happy with the treatment
November 2023 by Jean Booth
Excellent service from Specsavers again. I cannot fault them for service or for range of frames to choose from. Thank you to all the staff.
November 2023 by Lynne
Very friendly and helpful team in the Frome store
September 2023 by Fabio Costa
Very nice people working there we been seen by Martyn and he was very polite and helpful keep up the good work ? Highly recommend this store ?
September 2023 by Matt Thompson
A site for sore eyes, etc. When they replaced my frames for free recently, i looked around for a candid camera and Harry Hill. I HAD been framed, but in a good way. Next time i need new glasses, i shall re-pair to here.
August 2023 by Bob Carson
Once again ... pleasant and efficient service! Highly recommended!
July 2023 by Louise Fluck
I took my disabled dad to specsavers today and they were sublime. So accommodating of his needs and booked us a double appointment so they could take their time to make sure he was comfortable. The optometrist was excellent and all the staff were absolutely lovely to him. Very positive experience for him and I can't thank them enough.
July 2023 by Sandra Heron
Optician very helpful and friendly but disappointed that the pricing system is fixed so that it is no cheaper to have new lenses put into my existing frames which are perfectly good. I find this a waste of perfectly good materials. It would be interesting to know why it can't be cheaper to have new lenses put into existing frames. I understand that for this, there is a "reglazing" charge but I purchased exactly the same frames again, so what is the difference?
June 2023 by Augusta Bruce
I should never have gone to Specsavers. I've been experiencing headaches and eye strain for a long time now. Not only were Specsavers unable to diagnose the problem, they also gave me the wrong prescription.It is only today, after seeing a brilliant new optician, that I am able to 'see the light'.From now on, it will be quality over commercial for me...
June 2023 by Mark Hale
Great helpful and friendly service from everyone at Frome. Thankyou
April 2023 by Deirdre Scott-Rogerson
Great deals on glasses, I did have an unfortunate experience with my recent glasses where I was advised not to have slightly upgraded varifocal lenses in order to save me some money. When the new glasses arrived it was obvious they were not suitable and after two weeks I needed to go back and replace them. The staff were very professional and the replacement has only cost me the difference in price between the two lenses and they also threw in anti glare coating ad a goodwill gesture. I decided to go for the tailored varifocal lenses as I wear my glasses all the time and need the best all round vision possible, especially for driving.
April 2023 by John Williams
Very helpfull and understanding do a great service.
April 2023 by Daphne Woodruff
Excellent service. I am not very mobile, and would like to thank the gentleman who enabled me to have a downstairs room.
February 2023 by Sue Wise
I had a great assistant who helped me when one of the arms came off my glasses and although they tried to repair them it wasn't possible, so they managed to fit my lenses into a different pair of frames, which I paid half price for! Highly recommend ?
February 2023 by Chris Scott
I accompanied my nearly 95-year-old father for a hearing test. Audiologist Alison was very courteous and professional, explaining everything clearly. She made it look easy. Dad said it was the most thorough hearing assessment he had ever had. He's been struggling to hear properly with his old hearing aids, so we are looking forward to new ones!
