March 2024 by paul uphill
Nice pint of real
March 2024 by Matthew Mason
Great hotel. Nice and close to Longleat Safari
March 2024 by Zack Dorward
Food was amazing ? ? thanks
March 2024 by Tim Johnson
Great service especially as I book for the wrong night. Staff brilliant, rooms so comfortable, breakfast
March 2024 by Julie B
Fantastic for parking, amazing staff very friendly, just felt the rooms were tired and need a little tlc. But all said very clean and comfortableHighly recommend the meal deal food was unbelievable so tasty and plenty of it. Staff were very helpful.It also has the best lift voice ever... "Floor... One?" she sounds so confused! ?
March 2024 by Jennifer Tucker
Stayed here last night for two nights, room disappointing, not very clean at all, it all needs a good thorough scrub although I'm not sure the cleaners are allowed that time, no heater in bathroom sland water lukewarm, did not sleep on the first night as someone below left their bathroom fan on, come on premier you invested on making the place bigger, you need to refurbishment, the restaurant needs the same too. We were told there were not enough tables for all guests so we were alloted a time, which is OK if you don't have to queue for toast and coffee machine which there us only one, I think we will book a bnbnextctime
March 2024 by Joe d
The hotel and all the staff we came into contact with were very helpful the room was very clean as well expected.Food & drinks: We had an evening meal in the pub attached, the first words out of the staffs mouth was you only have 2 hours at this point it was nearly empty not a great welcoming start.
February 2024 by Diesel Foehammer
My double bed was two single mattresses sheeted as one,they parted in the night,I woke up for work with severe backache,nobody on the reception when I left,after repeatedly ringing during the day,finally got hold of someone on reception,they said some one will email you after you rate your stay,surprise surprise no one has,they make a big deal about a good night's sleep,it's bull though,if anyone is interested it was room 130Food & drinks: Bland frozen rubbish
February 2024 by Filip Ondrá?ek
We are here with partner and room was nice. Pretty clean. For us here was lovely ? but road to get here was little bit confused, but we find then. Thank
February 2024 by Andy Binnie
Great couple of days stay clean tidy staff so helpful and warm
February 2024 by Gary J
Good-sized room with comfortable bed, nice and clean bathroom, TV, hairdryer and aircon to keep the room at a good temperature. Car park was a reasonable size. The food at the attached Beefeater was good, though we were told we should have booked for breakfast - first time I've had that when staying at a Premier Inn. Our room was quite far from the reception so needed a bit of a walk, but overall was a good stay and will consider again if visiting the area.
February 2024 by S Diffey
Very disappointing, certainly not up to expected standard of Premier Inn.The bedroom was grubby, shower area dirty. Water was luke warm in bathroom. Only one towel provided for a 2 occupancy room we had to ask for more. The breakfast room was beyond disgusting, dirty grubby chairs and tables, very worn carpets with food all over it and holes needing repair. Staff were dismissive, food poor. Overall I was glad to leave, I felt like I needed a shower to get rid of the grubbiness encountered during our stay.
February 2024 by Jack Hogg
Overpowering smell of mould and damp. Bathroom was a state.
February 2024 by kevin Pleasants
Had a great time there.breakfast was amazing and staff very friendly.happy to go there againRooms: Rooms very clean and comfyFood & drinks: Very nice food and bar staff great
January 2024 by Homa Salehi
Comfy bed, clean room, friendly, helpful staff, efficient check-in and check out.
