July 2025 by steven Pellant
This is the first time we have used O'Briens, we had an engineer called Kenny who's knowledge and professionalism was truly a breath of fresh air after our previous experience with using a local company.
We had used this local firm to service our Redfyre for the past 14 years, as the previous owners of the house had there details on our Redfyre range, and over that time we have been informed that many items, that items like the thermostat had died and on most occasions, we have been informed that they can?t get the part. So over that time, each year we find ourselves limping on with less functionality. It is only now having seen an engineer who knows his beans, do we realize that the engineers at the local company, did'nt really have very much experience with our older style rang cookers
We would definitely be recommending the O'Brien team!
June 2025 by Paula Williams
We recently had our Aga converted to the Electric Advanced system and are very happy with it. We were also really impressed by the men who carried out the installation. They did a superb job and were a pleasure to have around! I would definitely recommend this company.
October 2024 by Elizabeth Neil
I contacted O?Briens as we had fault on our oil AGA and the company were recommended by two friends. Kenny came to the rescue!! And he was able to sort out our problem and gave the AGA a complete service, in fact he did a lot more to the service than previous engineers have done and he took the time to explain exactly what he was doing and why. He even came back the next day to make a minor adjustment to the oil flow. We will certainly be returning customers now that we have found you. Really good value for money. Thank you!
June 2024 by Anna Thomas
I rang O'Briens yesterday as we could smell gas from our aga. Within a couple of hours, engineer Kenny arrived. He diagnosed and fixed the leak so efficiently... he was very helpful & courteous, explaining clearly the parts that needed replacement... leaving the aga working safely in no time at all. I was so impressed, thank you O'Briens and to Kenny for your help, it was much appreciated when there was a worrying issue like a gas leak in the home.
June 2024 by Keturah James
My lovely old Aga has new life! Hoad and Taylor previously serviced my Aga until the old conversion kit no longer functioned and could not be repaired. They were unable to replace the conversion kit so I Google searched and found O'Briens Range Cookers. After speaking with Ian, hope returned. Ian asked for some photographs of the injured beast. Those provided, he gave me the run down of what could be done to fix her and the cost (far, far less than the price of a new girl). Ian and Kenny drove several hours for the job. The extent of Aga dismantling, to replace the conversion kit, meant that it was a good opportunity to have her re-stuffed with new thermal insulation. Ian discovered that our flue was fixed upside down so that has been rectified, potentially saving our lives! Our Aga is a more efficient, safer, burning star once again. Thank you so very much!
February 2024 by Andy Rawling
Been waiting 13 days for them to look at our AGA that has broken down. A week ago promised an engineer to visit this morning. He has not arrived. Left a text message on a mobile, and phoned their office to be told there is nobody in, and to leave a message. Looks like another cold day without food.
August 2023 by Stephen Strong
Extremely knowledgeable and friendly service.
June 2023 by Sarah Williams
Came out to disconnect and remove a Rayburn for me. Great service, professional, tidy, courteous, would certainly recommend.Service: Heating system maintenance
January 2023 by Terence O'Flynn
Contacting O'Briens is problematic. I have 'phoned 4 times over 2 weeks in order to pay a bill. They say they will call back but ...nothing. Otherwise, their servicing has been very good.Three weeks later: Have now phoned/mailed O'Briens nine times without response. Does anybody know whether the are they still in business? My invoice is now nearly two months oldService: Heating system maintenance
November 2022 by Lynn Day
I booked an appointment for an aga service over two months ahead. They did not shiw up. Didnt phone . I phoned and left messages and emailed. Four weeks later they still havent responded. Been using them for years prior appalling service.Service: Heating system maintenance
August 2022 by Jennifer Berry
For my Aga I wouldn?t use anyone else. Professional, courteous, knowledgeable, turn up when booked at the agreed time and most importantly prices are very reasonable for a top class service! I look forward to Ian and the team coming for my 6 month services. I throughly recommend them.
May 2022 by Simon Grant
Have used for many years for Aga and Oil boiler servicing plus occassional repairs. Always very helpful - Aga's can be tempremental beasts but O'Briens are great and keeping ours chugging away.
January 2022 by Colin Tyler
I was let down by a "no show" on a long standing booked service. Also no communication.
January 2022 by Jonathan Wright
Excellent company. Outstanding Service. Really Good People
January 2022 by Sheena Cook
They never turned up and no communication.
