December 2023 by Francesca Ferguson
Fantastic service from Carpetright, from start to finish. Amy was a great help in store, she made the ordering process incredibly easy and straightforward. Brian fitted our new carpets, we had two separate visits and on both occasions he did a brilliant job, nothing was too much trouble, he came in, got on with it and was friendly throughout. We are really happy with our new carpets.
November 2023 by Robin Wells
Fantastic service from in-store with Johnny to the fitting with Colin. Very happy with our quickstep flooring, thank you!
September 2023 by sarah usher
Johnny helped us this evening when our local branch was closed early. He went out his way to cut our vinyl so that we didn't have to come back. Great customer service.
September 2023 by Barb French
Visited the Frome location on Saturday and only one man was working. It was hours before closing time but he had already clocked out. Showed no interest in helping when we asked him legitimate questions about pricing. He didn't even look at me and barely made eye contact with my husband when answering questions we had. He gave us the highest possible quote for carpeting a bedroom, stairs and hallway - quoting £200 alone for 5 dividing bars that separate rooms. Maybe business is so good at Carpetright in Frome that there's no need to support each person that walks in? We did find the carpet we liked there but I won't support a business with such rude and uninterested staff.
August 2023 by ranochu
Lovely staff, great sales
August 2023 by Harrison Nash
Frome Carpetright are brilliant! The staff, in particular Tilde are amazing! They don?t pressure you into any decision but are extremely honest and respectful. Couldn?t recommend this store and staff enough, they go above and beyond to help even the difficult customer like ourselves? 5 star service!!!
August 2023 by Adam Robinson
Had my whole house carpeted throughout, the fitters were excellent and very friendly and the store manager was outstanding and very helpful. I'm very pleased with my new carpets. Thank you very much again xx
April 2023 by Charlotte Peck
Visited the frome branch today and was served by Johnny and Amy who were both very helpful giving great advice with which carpet and underlay to choose for a large awkward hallway. Thankyou for your help. Highly recommend visiting this store if looking for flooring!
March 2023 by cara Sackett
Just recently moved house so a family member recommended carpet right for some new carpet and a rug. I can honestly say the service from start to end was the best I?ve ever had.Very happy customer. The workers are a credit to carpet right??
March 2023 by Simon White
I keep coming back here because the service is incredible
March 2023 by cara freeman
Just recently moved house so a family member recommended carpet right for some new carpet and a rug. I can honestly say the service from start to end was the best I?ve ever had.Very happy customer. The workers are a credit to carpet right??
February 2023 by China Freeman
Excellent service from two young gentlemen, very polite and helpful.Would recommend to friends and family.
September 2022 by Camilla Timms
I had a really good experience at Carpetright in Frome today. Very professional, friendly and helpful service for sizing and ordering carpet. Now looking forward to getting the lovely carpet fitted in due course
July 2022 by Thoracle
Went to browse Lino, easy to find what we wanted and clear instructions, shop was very tidy and Mathilde at the till was cheerful and very helpful. We were in the Frome store for under 30mins and able to order, arrange fitting and pay easily. Overall a very positive experience. Will come again next time I?m in need.
March 2022 by Pauline Russell
Lovely friendly staff, very helpful. The ordering process was smooth and the fitting was fabulous!
