February 2024 by Anthony James
A fairly small Boots store and pharmacy - but with a decent range. But, as you'd expect, you can buy many of the similar things at a supermarket or online for much cheaper.A sign displaying new opening hours from 1. Feb 2024 shows that they'll be closed for lunch between 13:00 and 14:00 daily (Mon - Sat).This seems a ridiculous practice to still happen in 2024, particularly given those hours are likely to be when most working people will be breaking for lunch so be aware of this before going.As a result of this, we weren't able to visit on this occasion and I've also had a similar problem in the past with their pharmacy which also does this.
January 2024 by Bee James
Boots does get really busy however they do a amazing job. Always have ampule supply's of what you need. Also provide prescriptions good for emergency. Lovely members of staff who are happy to chat while they work.
January 2024 by E Manaia
The Boots in Westbury is very basic, more for pharmacy related purchases.
December 2023 by Nick Marshall
Shambolic run down branch. Pharmacist counter don't even acknowledge your presence, yet happy to chat in the back. They send you off while you prescription is being "prepared" without checking details on prescription form adequate, thus having to wait again upon return. During my visit some youths were causing a nuisance. They got evicted but 10 mins after they had gone a security announcement was played. This is not a safe place if it takes 10 mons to warn someone who has already left.Really good Pharmacist at Asda, recommend going there.
October 2023 by Sue Robinson
Amanda is the best sales assistant I have ever met very friendly and helpful
August 2023 by Roger Sampson
Inefficient..never have all you ask for..endless wait, even on regular prescription
May 2023 by Victoria Carr
Further to recent television promotion about seeking advice from your local pharmacy to possibly relieve pressure on doctors - I attempted this at Frome. It was a process I wouldn?t normally consider.. The assistant behind the counter seemed annoyed that I would make such a request and huffed and puffed and implied ?how dare you?. I told her I was following advice to help the nhs but certainly wouldn?t bother again. This lady needs to be updated and be more respectful and helpful. It was the morning of Friday 19th March and the assistant was mature -well built with white hair.
November 2022 by Adebomi Adewale-Truluck
Staff seems to be too busy to attend to you. I was directed to another till where there was no one on the till.No staff presence and I had to leave without getting what I actually came for after going round in circle and no one to ask question about what I wanted .
October 2022 by Neil mckenzie
Excellent, patient, attentive and knowledgeable staff of all kinds, I'm a regular visitor and find the pharmacists thorough and efficient, all staff have gone out of their way to make sure I got what I needed at the best value. Thank you.
July 2022 by Freda Asiamah
Found a range of items from cosmetics to medications I least thought if. Very welcoming staff and very supportive
July 2022 by Maxicat 88
For well over a year I had constant issues with them getting my prescription in and then them not dispensing it correctly or losing it with no excuses to why they repeatedly messed it up. I contacted the manager who told me ?to do it myself if I didn?t like the service? even though she could clearly see I?m not allowed to order or manage my own meds due to mental health issues. Absolutely shocking behaviour and what?s worse is not only is the manager super unprofessional and rude but so are the staff. Absolutely Appalling avoid at all costs
May 2022 by Chris Turner
Not many staff about but those who were there were helpful and polite. All but one door were locked. Picked up some pre-ordered items.
May 2022 by lee marshall
Very nice shop everybody is so kind and helpful
May 2022 by lisa drew
Great shop, brilliant staff
April 2022 by Paul Serry
The service is helpful sometimes others kinda off.Who knows who has been in 5 minutes before and upset the professional you then have serving you.Always leave a smile, they may return one ?
