March 2024 by Lol head what
Very professional in repairing the punctured tyre and all Health and Safety aspects were adhered to at all times.
March 2024 by Becky Gifford
Great staff & quick turnaround.
March 2024 by Guy Lucas
A very friendly team, very helpful and carried out a very efficient tyre change and tracking service today. Really impressed, thank you.
March 2024 by G.
Friendly staff and good prices what more do you need ?
February 2024 by anna banana
I had a resent tyre change in a reading garage (never again). We have always used ATS Frome over the past 6.5 years. From our day to cars and my partners MG race car. Today I called them from reading saying I was on my way to Frome could they fit me in as my tracking felt wrong and way out. Asked if they could fit me, yes they could. Not a problem for these guys. Thank you guys .Anna Masons Arms
November 2023 by mike poulter
Competitive prices. Experienced, Friendly and Helpful staff.If you need tyres for your ?, well worth giving them a ring.Just had a new battery fitted, very efficient staff and good price!!Just gets better!!!!!
October 2023 by Reinier Van der Kuip
Quick and friendly service
October 2023 by Nick Westlake
Nice shop I never tyre of visiting this place
July 2023 by Najeeb Ahmed
Fantastic staff and customer service. I turned up a day later and told them the reason for missing my appointment. They were kind and booked my car in straight away for aircon re-gas. Highly recommend this place.
May 2023 by Theresa Harrison
Very helpful they fixed my rattling exhaust and no charge great place
May 2023 by Carl Biggs
Great and fast service from the team here
April 2023 by Rupert Wenn
Had 2 new front tyres fitted today.In short: Damaged alloys (identical damage both wheels), and had to go back to be re-balanced as not done properly the first time.1) on way home, wheel wobble - wheels not balanced properly, so had to go all the way back. Fitter re-balanced (seems ok now), but he stated 'I have balanced the inside AND outside edges this time, like they were before, I only balanced the inside edge first time'.OMG!2) Once home, I went to check pressures (also not correct), and discovered identical damage to both wheels, previously prestine - I know it is caused by ATS during the fitting visit, and given its the same on both wheels (though worse on one) logically that proves it.Scratches/marks on one spoke and scratch/chips around about 1cm in from the edge (as the wheel turned on the machine it looks like).Thorough clean, with wheel cleaner shows this is damage to the wheels finish, not just marks. SO Annoyed. Had to go back AGAIN so the sole fitter could take pics. Wasted most of day, loads of fuel.3) ATS complaints process is adding insult to injury - you can only fill in a complaint form online, and they aim to get back to you in 7 days! 7 DAYS!! And no phone number for complaints, (just cust service- different dept apparently!). And I will be shocked if they do anything other than deny, deny, deny, despite the identical damage (when all 4 wheels were pristine before) proving logically it was in fitting.Local paint shop says £96 per wheel for a refurb (tyre on). Even if I get this money back, I wont get any compensation for all the full and hours of wasted time to get wheel fixed and tyres balanced.Never Again.Advice (for ATS or anywhere) - take photos of you wheel/car when you arrive there before they do anything with date/time stampe and geo tag. Check thoroughly after the work for damage before you leave.
March 2023 by Mark Holding
I recently went ATS Frome for four new tyres and a four wheel alignment. I had a terrible experience:One tyre fitted the wrong way round.No wheel alignment print out, therefore no proof that it had been done.Also, when I first arrived and introduced myself, the technician was so rude and sullen; he just took the car key without saying a word or even looking at me.I repeatedly complained to ATS Customer Services, who repeatedly refused to give me refund for the wheel alignment. Any company who genuinely cares about the service they provide would be so embarrassed by all of this, would've agreed to giving a refund. ATS would only offer a voucher so that I could return to the same awful tyre centre; who on earth would want to go back there?
February 2023 by clive homer
They serviced my work van. I didn't have to pay for it as it's a rental ??. Got the job done quick, excellent team.
January 2023 by Steve Simons
I needed a new tyre and visited ATS Frome after having a bad experience at another local garage. Service was excellent, I was in and out in 20 minutes. Friendly staff, I'll be back!
