November 2023 by Paul Thomas
Great service. Really thorough
October 2023 by Tim Townson
If you want a rude unhelpful, poor customer service, go here. Made to feel unwelcome and the guy just didn't want anyone in the shop. I imagine this place will close down pretty soon
October 2023 by Tom Pulford
Provided a rare part on the same day, and helped fit! Saved our ride, highly reccommended.
June 2023 by Linda MacDonald
Had my electric bike serviced and got five star treatment. I will certainly come back ??
April 2023 by David Carter
Always been very helpful with any thing I?ve asked and have top range products all way round the shop
October 2022 by Dailyz Tech
If you need help, Barry and his team are for you. The knowledge these guys have is outstanding. They are always so helpful and understanding
May 2022 by Russel Smith
Having broken a spoke on day one of a cycle tour I struggled to find a bike shop that was open and helpful - Barry at Cyclelogical was really helpful, and fixed the spoke and checked the wheel in an hour - on top of a busy workshop. He really helped me out and saved my trip from eventual disaster!Shop is very well stocked, good range including some great bikes - bit of a tardis shop - it is much bigger than you think!!Thanks for being so helpful - much appreciated!!!
March 2022 by Andrew Bartlett
Great service, always friendly and very helpful. Nothing is too much trouble. Highly recommended. I've bought 4 new bikes from here over the last few years. Check them out before you try anywhere else.
December 2021 by CRYSTAL HAYES UK (Singer Songwriter Artiste)
I Bought My Ralley Captus + Electric Bicycle ? With A Bosch Motor A Few Years Ago Or So. £1'700 A Very Good Price. It Gets Me To West Bay And Back. It Wouldn't Get Me To Lyme Regis And Back Or Charmouth And Back. The Upgrade I Need Is £3'000. It's Going To Be Awhile Before Can Afford To Upgrade. One Day When I Get Round To It I Will Upload A Photo Of It With My Review Here. It Has Served Me Well And Still Does. I Have Only Had It Serviced Twice In All The Years I Have Had It.
September 2021 by Mark Hughes Online Personal Trainer
I always use cyclelogical for repairs and general bike stuff. The guys really know their stuff and are friendly and reliable. 110% recommend if your looking for the gold standard in local bike shops, get down there!
September 2021 by Kong Gamer
Really pleased with my new Scott bike, staff have been very responsive and helpful.
June 2021 by Fran Collingborn
Awesome customer service. Managed to fix my electric bike after it was ridden though very deep water. Would certainly recommend them
March 2021 by Debi Hill
Would just like to say a big thank you , as you have been so helpful, friendly and knowledgable in what is really difficult times .Messages and questions were answers quickly and when we visited the store we felt totally safe and welcomed .I only came in for an adults helmet , yet our little boy left your shop as a proud owner of a new bike!!!!. You were engaging, so helpful and even let him take it for a little test drive .Couldn?t recommend Cyclelogical enough and we shall be for sure using you in the future .
March 2021 by Rose Sangster
Great service, Barry and Tim. Many thanks for wheels and new kit. So great to have such a great bike shop in town. Excellent service! From Adam, the cyclo/cross guy.
March 2021 by Steve Wooding
Took my road bike after reclaiming it from garage after about 2 years of no riding. It had a trainer tyre fitted and was looking very sorry for itself. 3 days later bike is back totally serviced, new cables and gears and brake set up. After 50 km of riding this week it?s riding better than it ever has (brought second hand) and I?m kicking myself for not doing it sooner. Guys in the shop know their stuff, there?s no flannel, they won?t sell you anything you don?t need (I was debating buying a computer, I?m now using Strava on my iPhone based on chatting with them and identifying what was practically best for me). I like that in a team that provides a service, they rely on their rep and ability to deliver a top notch service rather than hard sell. I also liked that they were treating COVID seriously with a one in one out policy, even though that was probably causing them head aches.I for one will definitely be coming back and telling all my friends about them.
