January 2024 by Chris Beyfus
Excellent service.
January 2024 by rob davis
Really good service
December 2023 by Ann
Excellent service, can?t fault the customer service or the professionalism.
December 2023 by Anne Webb
Staff where happy polite and pleased to help
October 2023 by Rachel Burford
Pleased with verifocals despite reticence. Coping and learning how to use. Better than swapping glasses all the time.
August 2023 by Rob Nicholson
Good local service in Clevedon. Seen immediately and thoroughly professional service.
July 2023 by Emily Rapoport
Staff very friendly and knowledgeable and very accommodating that I had to bring my baby with me.
June 2023 by nick chapman
Great service lovely shop assistants
May 2023 by Debbie Penfold
I arrived for my appointment just ahead of an elderly gentleman who I had seen walking towards the store a few minutes earlier . He clearly had mobility issues. Upon his arrival, he checked in for his appointment and the assistant who was dealing with him said "hmmm your appointment was for 1.45pm and it is now 1.55pm". This was rude and dismissive. NOT good customer service or respect for our elderly generation.
May 2023 by Rosemary Jane Godden
Very efficient during examination, she had a very relaxing manner which put me at ease. Full explainations given
March 2023 by Jo and Stuart Findlay (Jo and Stuart Findlay)
We were very impressed with all the service we received by the staff of the Clevedon branch of Specsavers. Both Jessica and Katie were exemplary and Specsavers are lucky to have such employees.
February 2023 by Hannah Sutcliffe
I am absolutely disgusted to hear about my poor mums recent experience at specsavers, Clevedon. She is a lovely lady who works so hard to offer 24/7 care for her mum so often has little to no time for herself. Heading out of the house was a big deal as she suffers with labyrinthitis which makes daily tasks a huge challenge.All throughout her appointment, she was belittled, undermined and made to feel simply stupid.With labyrinthitis, you often struggle to follow objects with your eyes without feeling very wobbly so reading is often challenging and following small objects such as the little red dot you have to follow when having your eyes tested is almost impossible.After completing the red dot test and struggling with it, my mum heard the opticians laughing in the side room, saying, ?did she even try? Well that?s a fail isn?t it?? This made my mum feel absolutely worthless. They then asked her to read some lettering on a piece of paper, which my mum held the piece of paper closer to her eye-line to view it. The optician snapped at her, saying, ?well you wouldn?t read a book like that.? My mum was too flabbergasted to even answer back or to challenge them and left feeling very deflated and that she was the problem.This has really upset me hearing how she was treated and has totally knocked her self confidence having to engage with anyone else in case they are too rude or inconsiderate.
December 2022 by Liz Summerell
I?ve used Specsavers in Clevedon for Years after poor service elsewhere. Although the staff team seem the change a lot as soon as you get used to a friendly face they move but the replacements are as helpful and friendly as you would expect. I wear glasses and contacts so use both services with no problems. Just had new glasses and have been back several times for a better fit and nothing was too much trouble.
November 2022 by Robin Edwards
Great glasses delivered on time.
August 2022 by Kevin Butler
Excellent service and staff,would highly recommend this branch.
