December 2023 by Mike Mullett
Went in on Tuesday 21st November. We're looking for dog food for our sick Lab. Unfortunately none was in stock but the colleagues in store were very helpful and even tried another local store for us. Thank you all.??
December 2023 by Tiney46
Staff are always extremely helpful and friendly.
November 2023 by Lynne Parsons
Lots of selection but store looks a bit jumbled.
October 2023 by Paul Rhodes
The Vet nurse who 'served' seems to have been trained at the Basil Fawlty School of Customer Service.
September 2023 by Anne Webb
Staff all happy and warm towards our pets.
September 2023 by Stella Matilda
Unhelpful staff member. On website said the product is in the Clevedon store, asked for lady staff on duty to help find it, she said she dont know where. Didnt bother to go around ask other staff about. Not everyone is meant to work front line customer I get it. Just my luck had her today terrible experience.
August 2023 by Benjamin Venn
I do not have any complaints, the team are knowledgeable and invested in the wellbeing of your pets. I would recommend this store to anyone.
August 2023 by Mandy Higgins
Lovely friendly and very helpful staff..
July 2023 by Sarah Sheppard
Amazing kind caring vets and nurses
June 2023 by Sue M
What an example of great customer service to the absolutely dire Pets At Home online Customer Service Team (if they actually exist) Only part of my regular online food order was delivered. I have spent hours repeatedly trying various different ways of contacting PAH customer services - online chat (no one ever comes on line once you have entered your details), phone (Use on line chat and then call cuts off), email (meant to reply in 24 hours but only reply is use on line live chat), Twitter (no reply) without getting any response apart from an automated use on line chat which no agent appears to be ever on. In desperation I went to the Clevedon store. The manager and staff were just incredible and sent me away with the equivalent number of tins that are still missing from my order. If I could give 10 starts I happily would! PAH CEO will also be getting an email from me slating online customer Service and praising Clevedon.
May 2023 by Treve Jenkyn
The staff are friendly and smile, they know their products and have always been very helpful.Yes it is part of a chain but it's a very good one.The vet is brilliant too.A good carpark and hour's make's it a perfect place to shop
April 2023 by samantha hind
Absolutely wonderful service. After weston messed up in a big way and basically told us tough the guys at this store were so helpful and wonderful. Can't thank them all enough. Was a worrying time. They wee genuinely caring and also polite, which weston store lacks bar one or 2 members of staff. Will be using clevedon and not weston anymore.
April 2023 by Liam Tolan
Took our puppy Holly for a groom super friendly staff member and Happy doggy
April 2023 by Keith Ryder
Handy store just off M5. Use it for many stops for pets when travelling up and down the country for my pet needs. Staff knowledgeable.
April 2023 by Jemma Green
Never any live food in stock and sadly when there are boxes on the shelves the crickets are already dead...
