Never felt more like a second class citizen in dealing with their admin team…disinterested and dismissive
November 2023
Rude reception lady on the phone. I hope she loses her job to be honest. Talking down to people. Get off your high horse and do your job as a receptionist and just arrange a call or an appointment. It's not hard.
November 2023
The doctors, when you eventually get to see one, are very good. However, today I, along with other patients, witnessed the rude and arrogant receptionist sending two worried people on their way. One was grudgingly offered a call with the doctor later today after a lot of calm reasoning from the chap who would not take no... read full comment