January 2024 by Phoebe Ward
On the retail side always helpful and cheerful!On the pharmacy side...can be mix ups and delays but that's every pharmacy for you, they are super reliable for advice and sorting issues in a timely manner
January 2024 by Collect Debts
Not customer friendly. The phone is seldom answered and staff unhelpful. Would recommend using other local chemist and hope this place gets closed down and taken over by an independent who cares
December 2023 by ACCJ Lowden
After visiting the boots Chard store earlier today I was very disappointed with the service. The young lady who served me and various customers before me displayed a very miserable, rude and bad attitude. Poor customer service all round.
December 2023 by Trish Stroud
Such a long wait for prescription. Nearly an hour and then they forgot about me after making me wait longer
December 2023 by Catarina Alves
Unfortunately, there is always a long queue inside.
September 2023 by holly randall
Staff very friendly and very helpful
June 2023 by Rebecca Cox
Pharmacy was very slow had too repeat myself and they were talking about another patient/customer medication
June 2023 by Daryl Legg
Awful, 4 hours of ringing, never answered, but cut off at least ,10 times, appalling service
May 2023 by James Pearce
Told my father in law's prescription might be in last Saturday, part order only , balance by Tuesday afternoon, thought I would give it till Thursday, no, try again Friday afternoon.
April 2023 by Robin Howard
Best time to go for prescription early morning or later afternoon
April 2023 by Nathalie Knight
Quite a wait at the pharmacy but staff apologised and were nice.
February 2023 by Nataliia Peresada
I received my online order here. Great work.
February 2023 by Colin Evans
Boots, Chard, Somerset is the most inefficient chemist I have the misfortune to use. There are inevitably long queues waiting for prescriptions while one member of staff serves. Most of the waiting time appears to be staff endlessly searching the computer screen. Surely someone can come up with a better organised system?
January 2023 by chris goodman
Unacceptable wait for prescription. A large company like Boots can clearly afford to staff this store adequately. Yet another example of putting profits before people.
January 2023 by James154
Worse pharmacy is England didn't have the items on prescription so instead of giving it back they threw it away now with put asthma medication for today and tomorrow so thanks a bunch
