November 2023 by michael heap
Always use Sue when we need a taxi
November 2023 by duo Sortilegio
We have been in Castle Cary for a 14 day holiday and some of our most memorable memories have been with Mum's Taxi. Very friendly, fun and very professional. He has given us very good advice and taken us to beautiful places: Glastonbury, Wells, Stourhead... Everything was perfect.
October 2023 by Tereasa Spencer
Fabulous Service...Sue went above and beyond and I would highly recommend. Great communication and incredibly reliable...Thanks so much...3 x Aussies...??????
September 2023 by Doug C
Sue was friendly and accommodating, waiting for us and our late train. Thanks, Sue!!
August 2023 by Jamie Cheyne
Very unpleasant experience with I presume the owner of this taxi service after my friend and I booked a cab journey to transport us via Castle Cary to the offsite campsite we were staying at for Glastonbury Festival. They initially seemed happy enough to take the booking (which we confirmed a few weeks prior) but on the morning of the cab ride we were met with a variety of bizarre and downright rude text messages from the same person who told us they were ?not willing to turn down normal trade for a ?Glastonbury job? after finding out we may need a pass in order to drive to said campsite even though we told them if that was the case we?d happily buy a pass on the spot when we got there (which you are able to do). It was very bizarre and the person was really rather rude and obnoxious. Wouldn?t recommend.
July 2023 by Apollo Grace
Mum saved my bacon!I got in late at the Castle Cary station, and most taxi services wouldn't answer or weren't sending any cabs out. Sue also said she wasn't running this late, but when I asked her if there was anyone I could call, she took pity on me and got me home to bed. Very grateful. She's quite a character too, which as a visiting American I particularly appreciated.
June 2023 by Katy S.
I had the miss-pleasure of speaking to this women on the phone to book a taxi. When I asked for a taxi for 3 people she said no there is still a lot of Covid about and hung up the phone before I could speak. 'Covid ' the alleged virus that managed to incidentally eradicate the flu according to ONS data does not eradicate manners . Notwithstanding why pick up multiple people and sit with them in a closed box on wheels if your still paranoid about Covid in 2023 ? What difference does 3 people in the back make / or one in the front 2 in the back , when you' re collecting multiple people a day. Insanity!!!!! Notwithstanding I would have adjusted the number of passengers accordingly had she not hung up. I will not recommend her. Self interested selfish woman with no manners.
May 2023 by Angela Atkinson
Sue is wonderful. She really cared about the arrangements that lay ahead for me and offered sound advice for the return journey.We shared a lovely exchange on the route to my destination. It gives one a barometer of the local village of Castle Cary.Highly recommend her service ?
January 2023 by Chuck Everhart
Sue provided transport between Castle Carey Station and Glastonbury. Very friendly and professional. Highly recommend.Service: Limousines
November 2022 by Stacey S.
I had the pleasure of using Mum's Private Hire this month (November, 2022) during my trip to Glastonbury, UK. I needed to get from Castle Cary station to my hotel in Glastonbury and back again on Monday, Nov. 7.Sue, the owner, was so responsive! She agreed to take care of me but asked if I was aware of the train strike scheduled on the day I was supposed to return to the US. Before I could even finish responding to her email, she'd sent me a list of alternatives to consider. It was wonderful! I'd never been to Glastonbury and it had been over 20 years since I'd been to the UK... I was fumbling and starting to worry how I'd get to Heathrow without cutting my trip short, etc.When I arrived at Castle Cary station, Sue was there waiting for me. So nice! On the short ride, she filled me in on things I should keep in mind during my stay (like the main roads and how to get to and from places on my schedule). Then, when we arrived in Glastonbury, she drove those same routes for me. Incredibly helpful!My return trip to Heathrow was easy and uneventful because, during our original email booking exchange, Sue had also agreed to take me straight there. The train strike was cancelled, which I'm told, never happens. I kept my reservation, out of respect for Sue and her lively hood, but also because I looked forward to the drive across the English countryside narrated by an expert.Thank you, Sue!
November 2022 by Emma Jackson
I had to travel last minute for a family emergency and tried about 3 other firms who couldn't take me as it was too close to the school run. I finally made it to this company on my list and Sue showed up and couldn't be more lovely. I was deeply stressed at the time but we talked and she distracted me. I am so greatful to her for getting me to where I needed to be on time. Thank you for a reliable service and excellent company at a difficult time.
November 2022 by Dewi Hughes
Excellent service: friendly, fast and very, very reliable. Have been driven by them for years, and they are always my first choice.
November 2022 by jack marsh
Best taxi in the world. Only wish our journey was longer so we could have more time with Mum ????
November 2022 by Ayishah Mace
If I could leave a zero star review I would! Extremely rude. Will not be phoning again.
November 2021 by William Morlock
Great service - very prompt, professional and reliable. I have used ?Mum?s? previously and will continue to do so. Very friendly to overseas / American visitors. Thank you.
