January 2024 by JEFF Phillips
Great job,friendly,fast service,many thanks to Markus and Sundar
December 2023 by Peter Allen
Very good service by very helpful staff. My only comment is that the 2 for 1 advert is very misleading, thought it meant reading and distance. Apart from that very pleased.
December 2023 by Mrs Lilee Maier
Very happy with my new glasses and the service at Specsavers.
December 2023 by garth daniels
Very good and helpful service. Would recommend.
November 2023 by Ron Purcell
Delightful manageress made it a good experience
November 2023 by Lisa Griffiths
I ordered glasses a week ago and booked a collection date in advance. I called the morning of collection and confirmed my appointment time but when I got there only one pair of glasses was there (I ordered four because of the two for one offer). No one told me there was an issue with delivery even though I asked for a priority order as my existing glasses are held together with tape. Really poor customer service. Next time I?ll go to vision express at the mall where you can get new glasses within 24 hours. So much for supporting the local high street branch ?
October 2023 by Steve Pearsall
Very good service as always. Can?t fault them. Great
October 2023 by D C
Extremely dissatisfied with Specsavers and their management! The treatment of their staff is highly concerning, and it raises questions about why this particular franchise continues to operate. I'm planning to file a formal complaint with their head office.The owner, Rama, and his spouse exhibit manipulative behavior, dishonesty, and a lack of support for their employees. They seem to hire international student opticians at lower rates, resulting in a revolving door of staff due to mistreatment and excessive workloads. I strongly advise potential customers to look elsewhere.I suspect that some reviews here are from Rama's own staff (I can identify at least four individuals) or even fake accounts created to shield their reputation. Specsavers should thoroughly investigate this branch for these alleged practices.Furthermore, it's disappointing to see that customer welfare might be disregarded, with pressure placed on them to purchase glasses when not necessary. I know someone who used to work there and was pushed to meet sales targets. This is concerning, as eye health should never be exploited for profit.
September 2023 by Jude Steer
Very professional staff and service. Very thorough. The staff were without exception all excellent and I would highly recommend the Burnham-on-Sea Specsavers to anyone.
September 2023 by Chris Stokes
Very thorough eye test and good range of frames and deals.
August 2023 by Jane Williams
As usual I had excellent service . Pleased with my contact lenses care and my glasses . Staff always professional and pleasant.
August 2023 by Lance Brown
Very professional. Give you plenty of time to to get it right
August 2023 by Stuart Bennett
This is the place to go if your eyes or ears are playing up. Can be a little short staffed some days but you wouldn't know from experience.
August 2023 by david homer
Brilliant service can't fault anything or any one
July 2023 by Sheila Short
Excellent Eye Specialists, have used them for a number of years. The staff are polite, helpful and look after their customers. Everything is explained at each level. All equipment state of the art, you can even see the images of inside your eyes.Well recommended.
