December 2023 by Stuart Brakes
James and Sasha tried their best to be helpful but due to lack of training and poor organisation they had no idea how to advise someone on how to use the clearpay app and I ended up paying for my product in full on the day, when I had planned to pay in installments. Only to be told nothing can be done about it as the payment had been taken. Not very good customer satisfaction. Please provide better training to avoid this in future as I felt robbed.
December 2023 by Jessica Paul
I would definitely recommend h.samuel to anyone I was taken care of by a lovely man called James he was so friendly he was very nice to talk to and he was very polite same as everyone in the shop I will definitely go there again thank you everyone
November 2023 by Andy Webb
Paul in teh Bridgwater shop was very informative and helpful and friendly.
November 2023 by Dina Howitt
Brilliant. Staff so helpful came away completely satisfied. Our purchase was for our granddaughters 21st!
October 2023 by Donna Vaughan
We went in today for an anniversary present, my husband had seen a ring set that he wanted for me, Paul helped us choose, also suggested swapping my rings around so they sat nicely together, Paul has helped me with gifts and jewellery over the 23 years that I have lived here, he is an amazing man and very helpful, I can't speak more highly of this lovely man.
October 2023 by Karen Rossiter
The manager Paul was amazing I went into the store last Tuesday enquiring about a watch I wished to purchase .It wasn?t available but he got one in for me by Thursday .On collecting today he was as on my previous visit very friendly and knowledgeable.He was passionate about his products and also said how much he enjoyed his employment with H Samuel and was very encouraging of people using his store to keep trade in our town .Really good retail experience all round
October 2023 by Gino Ponsillo
Paul was great couldn?t be more helpful and helped me secure my first watch purchase went above and beyond by removing a link and making it fit perfectly would definitely recommend
October 2023 by Antoine Tchounou
Went in to buy a ring and couldn't have asked for a better service James if you're seeing this thank you again
October 2023 by Katherine Bowen
Was served by James who was very friendly and helpful
October 2023 by Ben Hutchings
Great service from Janette at Bridgwater branch. Got lovely new Bulova watch
September 2023 by Emily D'Chaundy
Paul and Jeanette were both friendly and helpful on collection today - thank you!
August 2023 by Louise Street
The claws of my 13 year old engagement ring broke and i the diamond fell out. I was heartbroken. Sent it off for repair and i am so pleased with the work. It has come back looking as perfect as the day my husband proposed.Thank you to James who i dealt with in the shop. Perfectly professional and answered all my questions. It even came back earlier than the expected date. Would have no hesitation in recommending this repair service
August 2023 by Dan
Came in looking for a ring for my partner, Paul and Janette were very helpful. Highly recommended
August 2023 by Heather
Janette was very helpful and knowledgeablePersonal serviceWould recommend
August 2023 by Jon White
Paul @ Bridgwater was very helpful. Friendly service