February 2024 by Matthew Davis
Today I collected my pre ordered Peso from the currency exchange.The team could not have been more friendly & personable!Great chatting travel with them.Fab team!
November 2023 by C
I came to Tui in Bath and was served by a girl with long wavy brown hair. She could not have been more rude or obvious that she wanted me out of the chair and to carry on the conversation with her colleagues. I was told to book online if I did not know what I wanted. I was in the shop for less than 5 minutes and it felt like a lifetime! I am guessing the manager was not in judging by other reviews! I then walked around the corner to trailfinders who were fantastic. I booked 3 trips in total and the staff were absolutely lovely and very knowledgeable.
November 2023 by Nicola Cretney
Helpful team, who dealt with all the questions I had about our holiday really efficiently, professionally and with a lot of patience! Thanks for all your help
November 2023 by Connor
I came to Tui in Bath and was served by a girl with long wavy brown hair. She could not have been more rude or obvious that she wanted me out of the chair and to carry on the conversation with her colleagues. I was told to book online if I did not know what I wanted. I was in the shop for less than 5 minutes and it felt like a lifetime! I am guessing the manager was not in judging by other reviews! I then walked around the corner to trailfinders who were fantastic. I booked 3 trips in total and the staff were absolutely lovely and very knowledgeable.
October 2023 by H D
First time using the TUI shop in Bath and I have to say it is the best TUI shop I have visited, the girls are all so friendly and helpful! Will certainly be booking my next holiday with them.
August 2023 by Martin Paget
TUI in the bath store are fabulous Chloe/Anna/ Lilly/Beth and jazz so helpful always have time to help always given the best advice and holiday deals
June 2023 by lisa drew
Absolutely phenomenal member of staff here called Anna. This lady deserves the highest award she can get from her company.Anna has gone WAY above her duties to support my family. All of this has been done with dedication, compassion, empathy and above all else professionalism.We will not be looking at any other travel agent for future holidays, outstanding!!!!
May 2023 by Georgie Lyford
Me and my friend visited the store Thursday morning and had a wonderful experience. We were assisted by the lovely Jazmin who helped us plan an amazing holiday to Walt Disney world Florida for an amazing price ! She made us feel relaxed, welcomed and made us laugh a lot. We left exited for a trip in June 2024 and feeling really reassured we have the best trip for the best value for money! Thank u for a wonderful experience
April 2023 by nikki fletcher
I've booked with Tui for several years and Jazmin, Alice and Sacha are all knowledgeable and remain highly professional without a hard sell. They are happy to help out through the whole process and are always welcoming. Really wouldn't book through anyone else!
March 2023 by Andrew Day
Just booked a 2 week holiday to Turkey through Tui, Bath, Alice was so polite and nothing was too much trouble, it made the bookings easy and stress free. I was booking for family as well and Alice explained the easiest way to do it, so full credit to Alice, she's a credit to your industry, everyone's happy and now looking forward to the holiday.Thanks again.RegardsAndy
February 2023 by Andrew Strong
My trip to Japan was quite complex - four hotels over three weeks - and I changed my mind at least three times - but despite this Jazmin remembered the dates and details of my trip even better than me. She seemed genuinely interested and excited to be able to help. Exceptional service.
January 2023 by Deb Scott
Everyone is very helpful at the store. Great customer service. Very knowledgeable and would definitely recommend booking a holiday with them. Will be booking again!
July 2022 by silyphoscrystals
Went in because we trust tui after using them before dealt with Alice in store she was very helpful and efficient couldn?t have wished for more from her would definitely recommend her to anyone trying to book a holiday came away feeling like valued customers
May 2022 by Shelby Acourt
I booked my holiday with Alice in the bath branch after another branch from tui completely messed it up. She was absolutely phenomenal!!!!! She had so much passion for her job, great energy which added to the experience. She rectified the other person?s mistake within 20 minutes. She was an absolute delight and calmed me down straight away. I can?t speak more highly of her, she is the epitome of customer service!! ALICE NEEDS A RAISE!!! If booking a holiday in bath make sure you get Alice as she will take excellent care of you.Thank you so much!!
May 2022 by Sharon Welsh
A very satisfied customer, arranged a holiday with a young lady called Sasha, who was efficient and very friendly. My booking was sorted over the phone in record time. Will be using them again.
