July 2025 by Graham Pike
Member of staff who served me didn't seem that interested and wasn't the normal welcome you get in a three store.
May 2025 by Tony X
Absolutely terrible, do not use unless there's literally nothing else in your area, next to non real problem solving technician, absolutely terrible signal strength, do not use unless it's your absolute last resort
March 2025 by Anne Lowe
Dreadful customer service. They can't seem to cancel a contract I ended so I keep getting billed by debt collectors. I'm at my wits end with them.
November 2024 by digol looyis
Poor customer service
October 2024 by Baked Beans
Could never log into my account to check things like my bloody contract, security numbers sent to my phone never arrived, roaming data in EU never worked even though I waisted hours on the phone with support. And now I changed provider because the company is incompetent I'm hit with a transfer fee that I can't get out of. Well, I don't think you'll win me back ever.
September 2024 by Natasha Dara
Incredibly fast, efficient & painless when we went in for replacement SIMs (don?t forget to bring photo ID!)
August 2024 by TMD
Really good experience here. We needed some PAYG SIMs as we were on holiday from abroad and the gentleman who served us had everything set up in about 5 minutes. He even put the SIMs into our phones and made sure everything was working properly. Such great customer service is hard to find these days, so we were very happy with the whole experience!
August 2024 by Woolie Williams
Tom
... Thanks for such a wonderful phone consultation with my son...And f2f... same day. Absolutely wonderful - his first time ringing an unknown adult and yup - I asked your name purely so I could report you for helping a young autistic adult take steps in a supportive environment.
10 out of 10
July 2024 by MARWAN ALESSA
Good nice staff
July 2024 by Mehtab Kathawala
Good place to buy phone n related gadgets
December 2023 by Jill Fowler
Super helpful sales assistantSorry I forgot your name but it began with an r - thanks Jill and Charlotte
November 2023 by George Theophilopoulos
Really helpful people there! They gave me a phone opener (the thing you need to open the iphone yo switch SIM cards), which is hard to find here in Bath.Thank you very much!
August 2023 by Esther Gil
Very poor customer service. Were waiting for 2 hours to get a credit check done... Endless issues kept coming up. I don't mind waiting and I understand this has nothing to do with the staff in the shop but we were with a 3 month old baby no one even offered us to take a seat. Communication was very poor and we had to keep checking for updates. In the end we had to leave without a phone. So dissappointing and we are going to Ee.
August 2023 by Gregory Lines
I have just upgraded and the staff were very helpful and I would recommend them
July 2023 by R. Mitkov
Customer service is really bad. Don't recommend at all. There is no even a word for manager.