January 2024 by Sophia I
Great customer service
August 2023 by Rebecca Cowing
Lovely staff and organised store
July 2023 by Mark
Best duvets, great candles and oils.
December 2022 by Elizabeth Parfitt
Lots of quality items to view and excellent customer service.Assistants willing to go to great lengths to help out.
August 2022 by Kevin Downton
Excellent products with exceptional staff. Thanks for such a pleasurable shopping experience.
May 2022 by Colin Middlemiss
Good clothes and service
September 2021 by Jo Naughton
My order is lost and no one responds to my emails, answers the phone or chats. Very poor service.
August 2021 by A B
Lovely shop and always nice things but found the staff to be pretty unwelcoming, in particular the Scottish gentleman whose tone was condescending to say the least.
June 2021 by Laura MacDonald
They won?t take back items bought online with PayPal. I was told that they are in line with other retailers in this regard, which simply isn?t true. I wasn?t allowed to even exchange the items.
May 2021 by Joanna Webster
I just wanted to add a review to say what brilliant service I receive at The White Company Store in Bath centre. The Manager and all the staff are so welcoming, attentive and generally so friendly. They all seem so genuinely lovely and its a pleasure to shop there.
April 2021 by Dan Titchener
Terrible returns policyDon't buy via PayPal if you want to return anything. They wouldn't accept the return in store and we had to go to the post office to return our item! The staff were fairly polite however and the store was nice.
February 2021 by darren grant
Good for gifts all year ,staff are very helpful
August 2019 by neil salter
Everything smells so good.
August 2019 by Tina Birch
Very very expensive.
July 2019 by John Long
Beautiful baby range. Perhaps not everyday affordability, but it's lovely stuff as a treat.
