January 2024 by Brendan McGlinchey
Aza hic! Hic aza! I was shocked at how competitive the prices are considering they stocked my favorite brand items.Long live Scotland the Brave!
December 2023 by Louise-Emilie Laurent
Excellent customer experience! We came several times for different purposes: to buy a bottle for a gift for a person whose tastes we didn't really know and to buy a bottle for personal consumption. In both cases, the team provided excellent advice. They have the skills and knowledge about different whiskeys and do not hesitate to explain tastes, smells and color colors. It?s a safe place to buy a good whisky, mignonettes or pretty glasses.
December 2023 by Guillaume Rosselet
An excellent shop for whisky connoisseurs. The team is great and the customer service top notch. 10/10
September 2023 by Dustin McIntyre
Incredibly helpful in selecting a secret speyside. Top-notch packaging for the trip back to the states. Likely the best in my collection at the moment! Will never forget! Thank you!
May 2023 by alin brailoiu
Best quality!
April 2023 by Serghei Caduchica
Must visit if you are in Bath!!!!Highly recommended gin made in Bath
March 2023 by Peter Spencer
Heaven does exist!Such a wonderful collection of amazing whiskies!Granted, they are very pricey; from £35 to £2,000 - I was totally speechless! However, that is exactly just how good those whiskies are. They also sell gin, tequila, rum, and vodka!For those who appreciate a good whisky, come down to this quiant little shop; what it lacks in size it makes up for quality.You'll never find a fine whisky shop like this!
January 2023 by Paul Lewis
Amazing selection!
January 2023 by Rosie Fernyhough
Great selection of whisky and gin, although a tad expensive.
October 2022 by James Briggs
Had the good fortune to visit your shop after finishing the Cotswold Way walk a couple of weeks ago. I was looking for a Scotch made by Glengoyne Distillery near Glasgow. Your employee pointed out this 13 year old single cask bottle. He recommended the best method of tasting it, bubble wrapped it for me to take back to the US. Just opened it. Fantastic! Thank you very much.
June 2022 by Phil Thompson
What a fantastic place, run by such a friendly and helpful chap. I could have spent the whole day in here if my family had let me. Came out with two fantastic single cask exclusive whiskies
June 2022 by ???
I took the order on your online shop. Hopefully it will have better service.
April 2022 by Sarah X
Came to this establishment especially as wanted to get my stepdad a bottle of whiskey for Christmas and assumed this shop would be my best bet.I was rather disappointed and would not return, not only was there practically zero social distancing being enforced, my friend and I were totally ignored, we both look a lot younger than we are but that shouldn't make any difference to the level of service we recieve, there were customers coming in after us greeted at the door and offered help when we were blanked. I ended up picking a bottle of whiskey myself, with zero help. Only to leave the shop and find that they had price it £10 more expensive then every singe other shop selling this brand, I should add, that isn't a sale price, that's just the price, the brand itself also advertises it at £10 cheaper. Very unprofessional, upon reading reviews it appears I'm not the only one to discover that they over price their merchandise. Very poor indeed.REPLY :I did not speak with HO therefore how could I possibly be offered to exchange the bottle? That is an outright lie. When I visited the store there was about 3 people inside, and about 5 staff, one staff member kept almost barging me out of the way to show a customer who entered after me whiskey, hence the comment about social distancing. I've worked in retail and hospitality for many years, therefore I know what good customer service looks like, your staff members are more interested in talking to eachother or older customers by the looks of things. As for the price of the whiskey, £10 inflation isn't a mistake, that whiskey has always been a certain price according to the manufacturer of the brand, you just had it priced higher. To not even offer an apology that you essentially cost me £10 needlessly is such poor communication and just shows the lack of customer service in the manner to which you have responded to this review.Thanks
April 2022 by Jon Scott
My wife had a very positive experience, the gentlemen answered her questions and helped her pick a special bottle for her uncles 80th Birthday. 5*
September 2021 by Christopher Lade
Visited today looking for a recommendation and had the pleasure of dealing with Tom. Not only did he make some excellent recommendations, he took the time and really made me feel valued and listened to. Consider me now a loyal customer; thanks to Tom.