February 2024 by Andy Venn
Good North Face store. Quite expensive though.Andy V
December 2023 by N B
Bought a coat today. Went to wear the coat later that afternoon and notice the coat wasn't the same. Missing 700 stitching on the left arm.Drove all the way back and was told its a faulty coat that's been sold by mistake.Very frustrating as I've had to drive there twice in one day and the high cost of parking twice. No offer of a discount for the mistake and my time / travel.
November 2023 by Jade NicQ
I had a terrible experience with the Neptune I purchased. I encountered numerous issues, and when I reached out to customer service, they directed me to the store for a refund. However, the store insisted I contact customer service. To make matters worse, the parcel went missing during delivery, and upon finally receiving the item, it was in poor condition.
November 2023 by Jade Nicole Quek
I had a terrible experience with the Neptune I purchased. I encountered numerous issues, and when I reached out to customer service, they directed me to the store for a refund. However, the store insisted I contact customer service. To make matters worse, the parcel went missing during delivery, and upon finally receiving the item, it was in poor condition.
October 2023 by Consultjp for Mot
Nice shop, nice location, staff seem attentive, no deals to be had, all full retail. Very smart old same old. Wasn't anything for me this time.
July 2023 by Bertie
Outstanding service. Staff members couldn?t do more to assist. Listened to my needs and offered a range of recommendations, explaining the benefits of each product. Felt very confident in purchase. Brilliant shopping experience each time I?ve visited.
May 2023 by Aran Bansal
Thanks, great service!
March 2023 by Diana Finch
Lovely shopping in bath. Best place ever and lots of memories for me
November 2022 by Tasha F
Couldn't find what we wanted and no help offered.
July 2022 by joseph samuel
Sale items priced wrong. Went back to question why I was overcharged by £10 and was unapologetically offered a refund if I didn?t want to pay the extra amount.
July 2022 by Rich C
The young lady who served me was very helpfull. I did get a discount on shoes but disappointed to find they were cheaper online.
June 2022 by Jim Broom
Shop is always fully stocked and great customer service
January 2022 by Tristan Brown
Slightly understaffed, but those who served us were super friendly!
October 2021 by Adam Raslan
Excellent store with good quality products. Good music. Friendly staff and very helpful and knowledgeable. A store for someone to purchase outdoor clothes.
September 2021 by James Doble
Popped back in to drop off a return, quick and easy. All of the staff there were super friendly, will be back (11/06/2021)
