January 2024 by Angharad Long
I went into today to find out when I was due an eye test after I?ve moved to bath and the women I saw was just rude, I explained to her that I was previously told to change my address with my old store and then this store could find me details.. she was very abrupt and told me that I was wrong and that I wouldn?t have been told that, she just was not interested in helping at all, I wanted to know if my address was now right and she told me, that I hadn?t registered so there was no record of me at all! She told me I should have registered before now?I was really upset and left I?m just gutted she didn?t have a name badge on or that I didn?t ask for the manager there and then
December 2023 by Barrie Parker
Very helpful and friendly staff and a very comprehensive eye test and careful explanation of the state - health and vision - of my eyes. Very satisfied.
December 2023 by Debra Walters
AMAZING staff, very friendly, professional.
December 2023 by Amanda Brake
My experience with Bath Specsavers Audiologist, Kingstone Katebe, was absolutely excellent.He put me at ease & spent a lot of time with me analysing my hearing problem, I am very gratefulto him & would strongly recommend him to anyone needing help with their hearing. Thank you very much.
December 2023 by Emily Coliandris
The team members clearly wanted to help me pick a frame I was happy with and went out of their way to get me the best deals.
November 2023 by Sarah Hooper
I usually hate eye tests which is why I?d put it off for 6 years, but the staff were so friendly! Sam, the lady who did my eye scans prior to seeing the optician was particularly lovely and put me very much at ease. Really helpful, professional staff!
November 2023 by Fiona Andrews
Booked appointment online. I was seen at the time booked. Thorough eye exam, good, clear explanation of my eyes.Would recommend.
November 2023 by Alex
Used to be great, but it?s clear the employees now earn commission for certain products and have started to ram them relentlessly down my throat. Mid eye-check I?m being constantly sold a contact lens subscription. When purchasing new glasses I was being sold ?upgrades? on my glasses such as anti-glare, and the woman at the till kept trying to upsell despite me saying no multiple times, even taking a couple minutes to calculate what the upgrades would?ve cost after I had sternly told her that I did NOT want them. Apart from this one issue which prolonged the whole process and made me feel a bit uncomfortable, everything else was perfect.
October 2023 by seagulle Pennyg
I cannot fault the Bath Specsavers, they are so efficient and pleasant and everything works as it should. If you can't get through on the phone they ring you back, and are unfailingly helpful and friendly at all points of the process of getting glasses and also hearing aids. I wouldn't go anywhere else.
October 2023 by Nicole Baker
Dan, Chris & the lovely lady, that was incredibly helpful but didn?t catch her name, were fabulous and made the process seamless and comfortable! Thank you again for everything, love my new glasses!
October 2023 by Purple gypsy
Very friendly and very helpful staff. Even though they were busy, I didn't have to wait too long. Would definitely recommend.??
October 2023 by Daz Jones
I was had a very short wait before I was called to do my pre test Lee who conducted my tests was very professional and explained every part of my pre test and the handed me over to Sam who was very knowledgeable in her role as she conducted the oct test I had a short wait before I was called for my full test that was conducted by Sherpal who gave me a clear understanding of my results and explain the health of my eyes after full test I was handed over to Chris who conducted the a extra test that was requested by the optometrist and he explained this test that made me feel at ease
October 2023 by Susie Carpenter
I am very satisfied with all staff and services.
September 2023 by Kevin Beachus
Great service, lovely, knowledgeable and friendly staff!
August 2023 by Katherine Lauder
Great service and customer care from Chris and Sherpal on 1/8.
