January 2024 by Arnold Pierce
Delighted with the amazing customer service provided by Simon. He was more than happy to assist me with my query, and share his knowledge when it came to bleaching my hair. He talked me through the products I would need and even wrote step by step instructions for me to follow.Super level of service! Got the result I wanted ?
September 2023 by Lucy Lucas
Went into the Bath branch very late on Thursday last week, the manager Simon served me even though I only had a minute to go until closing. Nevertheless, he asked me what I needed and he was polite, kind and knowledgeable as to what I needed. He didn?t try and sell me the most expensive product either. I tried the product and was so impressed.So uplifting to be helped by someone like this! Thank you, ?
March 2023 by Tomasz Golawski
Nice stuff
November 2022 by Harriet Lambert
Outstanding service !! Called in the morning with a question with regards to hair colour but decided to go in and show them what I ment by my faided red now 'orange' hair and if I could colour over it with purple. Simon (and his dog Trev) were so helpful and the advice I received was spot on 'purple would cover it but it may be different tones of purple etc and not a full block colour' ! I coloured my hair using purple and it worked exactly how Simon said it would . highly recommend!
June 2021 by Jules Rivers
Excellent service as usual ?.Very knowledgeable staff, extremely helpful ? xx
May 2021 by dawn kelly
brilliant the are lovely to
April 2021 by jams.
i've been coming here for years! why? because it's awesome, the staff have always been really helpful and freindly (i also want awesome and well presented nails, not some portsmouth gremlin nails!). simples. it always has what i need, which may not be as varied as others, but it's always good quality and i'm helped with a smile. recommended. thank you so much. xo.
April 2020 by L22 C
I came in for a Wella toner, to be told it's not sold in the uk ? but thankfully ? the lovely assistant helped ???? & suggested i try Wella Relights instead, my hair is finally the colour I've been after ? Thank you ?
January 2020 by L22c Uk
I came in for a Wella toner, to be told it's not sold in the uk ? but thankfully ? the lovely assistant helped ???? & suggested i try Wella Relights instead, my hair is finally the colour I've been after ? Thank you ?
November 2019 by Isabelle David
The staff went above and beyond to provide the ultimate customer service. Cath and Tasmin took the time to show me how to put hair extensions in as I had never used any before, and gave me advice on how to do it myself at home. I will definitely be going back.
January 2019 by Antje Lorenz
Couldn't have asked for better service. Decided to bleach up my roots at home and asked the sales advisor for help finding the right products. He took me through the products and things to consider when diy bleaching and I was out of the shop with everything I needed within minutes.
January 2019 by Lauren Millington
I have visited this store a few times and had positive experiences, however the last one was rather disappointing. After one store member was very helpful, his manager proceeded to undo all the good work by being rude and inflexible, and offered no assistance. The store has a wide range of products but for most buyers, experienced and helpful sales staff is essential in order to purchase appropriate products
